EtreCheckPro version: 6.5.5 (6F024)
Report generated: 2021-12-14 18:01:25
Download EtreCheckPro from https://etrecheck.com
Runtime: 3:55
Performance: Good
Problem: Computer is too slow
Major Issues:
Anything that appears on this list needs immediate attention.
Battery failure - Your battery is reporting that it needs to be serviced.
Kernel panics - This system has experienced kernel panics. This could be a sign of hardware failure.
Minor Issues:
These issues do not need immediate attention but they may indicate future problems or opportunities for improvement.
No Time Machine backup - Time Machine backup not found.
High battery cycle count - Your battery may be losing capacity.
Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage.
Clean up - There are orphan files that could be removed.
Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system.
System modifications - There are a large number of system modifications running in the background.
Runaway user process - A user process is using a large percentage of your CPU.
x86-only Apps - This computer has x86-only apps might not work on future versions of the operating system.
Limited drive access - More information may be available with Full Drive Access.
Kernel extensions present - This computer has kernel extensions that may not work in the future.
Sharing enabled - This computer has sharing services enabled that could be a security risk.
Hardware Information:
MacBook Pro (13-inch, Mid 2012)
MacBook Pro Model: MacBookPro9,2
2,5 GHz Dual-Core Intel Core i5 (i5-3210M) CPU: 2-core
4 GB RAM - Upgradeable
BANK 0/DIMM0 - 2 GB DDR3 1600
BANK 1/DIMM0 - 2 GB DDR3 1600
Battery: Health = Service Battery - Cycle count = 747
Video Information:
Intel HD Graphics 4000 - VRAM: 1536 MB
Color LCD 1280 x 800
Drives:
disk0 - Samsung SSD 860 EVO 500GB 500.11 GB (Solid State - TRIM: No)
Internal SATA 6 Gigabit Serial ATA
disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk0s2 [APFS Container] 499.90 GB
disk1 [APFS Virtual drive] 499.90 GB (Shared by 5 volumes)
disk1s1 - T***************************) (APFS) [APFS Virtual drive] (Shared - 370.02 GB used)
disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 26 MB used)
disk1s3 - Recovery (APFS) [Recovery] (Shared - 526 MB used)
disk1s4 - VM (APFS) [APFS VM] (Shared - 3.22 GB used)
disk1s5 - M****D (APFS) (Shared - 11.29 GB used)
Mounted Volumes:
disk1s1 - T***************************) [APFS Virtual drive]
499.90 GB (Shared - 370.02 GB used, 153.01 GB available, 114.65 GB free)
APFS
Mount point: /System/Volumes/Data
disk1s3 - Recovery [Recovery]
499.90 GB (Shared - 526 MB used, 114.65 GB free)
APFS
Mount point: /Volumes/Recovery
disk1s4 - VM [APFS VM]
499.90 GB (Shared - 3.22 GB used, 114.65 GB free)
APFS
Mount point: /private/var/vm
disk1s5 - M****D
499.90 GB (Shared - 11.29 GB used, 153.01 GB available, 114.65 GB free)
APFS
Mount point: /
Read-only: Yes
disk2s2 - T******************s
1.86 TB (521.45 GB used, 1.34 TB free)
Mac OS Extended (Case-sensitive, Journaled)
Disk Image
Mount point: /Volumes/T******************s
Network:
Interface Bluetooth-Modem: Bluetooth DUN
Interface en0: Ethernet
Interface fw0: FireWire
Interface en1: Wi-Fi
802.11 a/b/g/n
Interface en3: Bluetooth PAN
Interface bridge0: Thunderbolt Bridge
iCloud Quota: 10.39 GB available
Printer sharing: Enabled
System Software:
macOS Catalina 10.15.7 (19H524)
Time since boot: About 8 hours
Notifications:
EtreCheckPro.app
2 notifications (one scheduled)
WD Discovery.app
5 notifications
Security:
Gatekeeper: App Store and identified developers
System Integrity Protection: Enabled
Antivirus software: Apple
Printer sharing: Enabled
Unsigned Files:
Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist
Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper
Details: Exact match found in the legitimate list - probably OK
Launchd: /Library/LaunchDaemons/com.fitbit.galileod.plist
Executable: /Library/Application Support/Fitbit Connect/galileod
Details: Exact match found in the legitimate list - probably OK
Login Item: /Applications/GoPro.app/Contents/Library/LoginItems/goproapp.devicedetection.app
Plugin: /Library/Internet Plug-Ins/EntertainTV mobil.plugin
Plugin: /Library/Internet Plug-Ins/Google Earth Web Plug-in.plugin
Plugin: /Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin
Plugin: /Library/Internet Plug-Ins/Silverlight.plugin
Apps: 3
Old Applications:
18 x86-only apps
Kernel Extensions:
/Library/Extensions
[Not Loaded] EPSONUSBPrintClass.kext - com.epson.print.kext.USBPrintClass (2.2.7)
[Not Loaded] hp_qc_io_enabler.kext - com.hp.hpio.hp_psa530_630_io_enabler (1.0.1)
[Not Loaded] hp_designjet_series.kext - com.hp.print.hpio.Designjet.kext (2.1)
[Not Loaded] hp_Deskjet_io_enabler.kext - com.hp.print.hpio.Deskjet.kext (3.0)
[Not Loaded] hp_Inkjet_io_enabler.kext - com.hp.print.hpio.Inkjet.kext (3.0)
[Not Loaded] hp_Inkjet1_io_enabler.kext - com.hp.print.hpio.Inkjet1.kext (2.1.2)
[Not Loaded] hp_Inkjet3_io_enabler.kext - com.hp.print.hpio.Inkjet3.kext (2.0)
[Not Loaded] hp_Inkjet4_io_enabler.kext - com.hp.print.hpio.Inkjet4.kext (2.2)
[Not Loaded] hp_Inkjet5_io_enabler.kext - com.hp.print.hpio.Inkjet5.kext (2.1)
[Not Loaded] hp_Laserjet_io_enabler.kext - com.hp.print.hpio.Laserjet.kext (1.0)
[Not Loaded] hp_Officejet_io_enabler.kext - com.hp.print.hpio.Officejet.kext (3.0)
[Not Loaded] hp_Photosmart_io_enabler.kext - com.hp.print.hpio.Photosmart.kext (4.0)
[Not Loaded] hp_PhotosmartPro_io_enabler.kext - com.hp.print.hpio.PhotosmartPro.kext (3.0)
[Not Loaded] hp_Inkjet8_io_enabler.kext - com.hp.print.hpio.inkjet8.kext (2.1)
[Not Loaded] HuaweiDataCardDriver.kext - com.huawei.driver.HuaweiDataCardDriver (4.21.00.00)
[Not Loaded] JMicronATA.kext - com.jmicron.JMicronATA (1.1.6)
[Not Loaded] LexmarkUSBMerge.kext - com.lexmark.print.usbmerge (1.10.04)
[Not Loaded] BJUSBLoad.kext - jp.co.canon.bj.print.BJUSBLoad (2.0.10)
Startup Items:
HWNetMgr Path: /Library/StartupItems/HWNetMgr
HWPortDetect Path: /Library/StartupItems/HWPortDetect
HWPortDetect_driver Path: /Library/StartupItems/HWPortDetect_driver
System Launch Daemons:
[Not Loaded] 35 Apple tasks
[Loaded] 179 Apple tasks
[Running] 122 Apple tasks
[Other] One Apple task
System Launch Agents:
[Not Loaded] 16 Apple tasks
[Loaded] 171 Apple tasks
[Running] 126 Apple tasks
Launch Daemons:
[Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2021-02-23)
[Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2021-02-23)
[Loaded] com.bombich.ccchelper.plist (Bombich Software, Inc. - installed 2021-02-23)
[Loaded] com.citrix.ctxusbd.plist (Citrix Systems, Inc. - installed 2021-02-23)
[Running] com.fitbit.galileod.plist (? 485714a8 - installed 2021-02-23)
[Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2021-08-24)
[Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2021-12-13)
[Loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2021-02-23)
[Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2021-02-23)
[Not Loaded] com.oracle.java.Helper-Tool.plist (? 0 - installed )
[Loaded] com.tunnelbear.mac.tbeard.plist (TunnelBear, Inc. - installed 2021-09-10)
Launch Agents:
[Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2021-08-11)
[Other] com.brother.LOGINserver.plist (? 0 - installed )
[Loaded] com.citrix.AuthManager_Mac.plist (Citrix Systems, Inc. - installed 2021-02-23)
[Running] com.citrix.ReceiverHelper.plist (Citrix Systems, Inc. - installed 2021-02-23)
[Running] com.citrix.ServiceRecords.plist (Citrix Systems, Inc. - installed 2021-02-23)
[Running] com.citrix.WebLauncher.plist (Citrix Systems, Inc. - installed 2021-02-23)
[Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2021-08-24)
[Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2021-08-24)
[Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2021-12-13)
[Running] com.wdc.WD-Discovery.plist (Western Digital Corporation Branded Products Group - installed 2021-04-08)
[Running] com.wdc.WDTrashObserver.plist (Western Digital Corporation Branded Products Group - installed 2021-04-08)
User Launch Agents:
[Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2021-12-14)
[Other] com.facebook.videochat.***.plist (Apple - installed 2020-10-23)
[Other] com.valvesoftware.steamclean.plist (? 0 - installed 2019-03-13)
User Login Items:
[Not Loaded] goproapp.devicedetection (? - installed 2021-02-23)
Modern Login Item
/Applications/GoPro.app/Contents/Library/LoginItems/goproapp.devicedetection.app
[Not Loaded] StartUpHelper (Spotify - installed 2021-02-23)
Modern Login Item
/Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app
[Not Loaded] TunnelBearHelper (TunnelBear, Inc. - installed 2021-09-10)
Modern Login Item
/Applications/TunnelBear.app/Contents/Library/LoginItems/TunnelBearHelper.app
[Not Loaded] HDXCastHelper (Citrix Systems, Inc. - installed 2020-12-27)
Modern Login Item
/Library/Application Support/Citrix Receiver/Citrix Casting.app/Contents/Library/LoginItems/HDXCastHelper.app
Internet Plug-ins:
AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2021-02-23)
AdobePDFViewer: 21.005.20058 (Adobe Systems, Inc. - installed 2021-02-23)
EntertainTV mobil: 1.0 (? - installed 2021-02-23)
Google Earth Web Plug-in: 5.2 (? - installed 2021-02-23)
SharePointBrowserPlugin: 14.7.7 (? - installed 2021-02-23)
Silverlight: 5.1.50901.0 (? - installed 2021-02-23)
iPhotoPhotocast: 7.0 (Apple - installed 2021-02-23)
Backup:
Time Machine information not available without Full Drive Access.
4 local snapshots
Oldest local snapshot: 2021-12-14 08:01:13
Last local snapshot: 2021-12-14 17:56:07
3rd party backup: Carbon Copy Cloner
Performance:
System Load: 2.57 (1 min ago) 1.60 (5 min ago) 1.41 (15 min ago)
Nominal I/O speed: 1.14 MB/s
File system: 24.16 seconds
Write speed: 498 MB/s
Read speed: 522 MB/s
CPU Usage Snapshot:
Type Overall
System: 12 %
User: 20 %
Idle: 68 %
Top Processes Snapshot by CPU:
Process (count) CPU (Source - Location)
system_profiler (2) 82.22 % (Apple)
trustd (5) 43.60 % (Apple)
WindowServer 11.18 % (Apple)
kernel_task 8.55 % (Apple)
EtreCheckPro 7.38 % (Etresoft, Inc.)
Top Processes Snapshot by Memory:
Process (count) RAM usage (Source - Location)
system_profiler (2) 630 MB (Apple)
EtreCheckPro 170 MB (Etresoft, Inc.)
kernel_task 99 MB (Apple)
Finder 92 MB (Apple)
mds_stores 62 MB (Apple)
Top Processes Snapshot by Network Use:
Process (count) Input / Output (Source - Location)
mDNSResponder 4 MB / 524 KB (Apple)
kdd 70 KB / 125 KB (Western Digital Corporation Branded Products Group)
netbiosd 62 KB / 17 KB (Apple)
ReceiverHelper 15 KB / 4 KB (Citrix Systems, Inc.)
apsd 5 KB / 6 KB (Apple)
Top Processes Snapshot by Energy Use:
Process (count) Energy (0-100) (Source - Location)
WindowServer 7 (Apple)
mdworker_shared (25) 5 (?)
mds_stores 3 (Apple)
mds 3 (Apple)
backupd 2 (Apple)
Virtual Memory Information:
Physical RAM: 4 GB
Free RAM: 187 MB
Used RAM: 2.81 GB
Cached files: 1.00 GB
Available RAM: 1.19 GB
Swap Used: 166 MB
Software Installs (past 60 days):
Install Date Name (Version)
2021-12-13 Microsoft AutoUpdate (4.41.21111400)
2021-12-13 Google Drive (1.3.16.180)
2021-12-14 XProtectPlistConfigData (2151)
2021-12-14 MRTConfigData (1.85)
Clean up:
~/Library/LaunchAgents/com.valvesoftware.steamclean.plist
~/Library/Application Support/Steam/SteamApps/steamclean
Executable not found
/Library/LaunchAgents/com.brother.LOGINserver.plist
/Library/Printers/Brother/Utilities/Server/LOGINserver.app/Contents/MacOS/LOGINserver
Executable not found
Diagnostics Information (past 7-30 days):
2021-12-14 11:39:44 backupd High CPU Use (3 times)
Executable: /System/Library/CoreServices/backupd.bundle/Contents/Resources/backupd
2021-12-14 08:05:14 mdsync High CPU Use
Executable: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Support/mdsync
2021-12-13 21:46:07 Kernel Panic (2 times)
2021-12-13 21:10:06 suggestd High CPU Use (3 times)
Executable: /System/Library/PrivateFrameworks/CoreSuggestions.framework/Versions/A/Support/suggestd
2021-12-13 21:07:41 CalNCService High CPU Use (5 times)
Executable: /System/Library/PrivateFrameworks/CalendarNotification.framework/Versions/A/XPCServices/CalNCService.xpc/Contents/MacOS/CalNCService
End of report