Auch wenn es primär nicht hilft - aber so einen Bug hatte ich all die Jahre noch nie - auch nicht irgendeinem Kunden. Scheint was sehr spezielles zu sein.
Standard Antwort daher ins Blaue hinein - lade Dir bitte das Tool EtreCheck herunter, lass den Log durch laufen und kopiere diesen mit CODE Tags hinein... vielleicht sieht man ja was...
gern...
EtreCheck version: 5.5.5 (5111)
Report generated: 2020-06-14 16:25:16
Download EtreCheck from https://etrecheck.com
Runtime: 1:47
Performance: Excellent
Sandbox: Enabled
Full drive access: Disabled
Problem: Other problem
Major Issues: None
Minor Issues:
These issues do not need immediate attention but they may indicate future problems or opportunities for improvement.
Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system.
Limited drive access - More information may be available with Full Drive Access.
Sharing enabled - This machine has sharing services enabled that could be a security risk.
Hardware Information:
MacBook Pro (13-inch, 2018-2019, Four Thunderbolt 3 ports)
MacBook Pro Model: MacBookPro15,2
2,3 GHz Quad-Core Intel Core i5 (i5-8259U) CPU: 4-core
8 GB RAM - Not upgradeable
BANK 0/ChannelA-DIMM0 - 4 GB LPDDR3 2133
BANK 2/ChannelB-DIMM0 - 4 GB LPDDR3 2133
Battery: Health = Normal - Cycle count = 40
Video Information:
Intel Iris Plus Graphics 655 - VRAM: 1536 MB
Color LCD (built-in) 2880 x 1800
Drives:
disk0 - APPLE SSD AP0512M 500.28 GB (Solid State - TRIM: Yes)
Internal PCI-Express 8.0 GT/s x4 NVM Express
disk0s1 - EFI [EFI] 315 MB
disk0s2 [APFS Container] 499.96 GB
disk1 [APFS Virtual drive] 499.96 GB (Shared by 5 volumes)
disk1s1 - M******************n (APFS) [APFS Virtual drive] (Shared - 49.92 GB used)
disk1s2 - Preboot (APFS) [APFS Preboot] (Shared)
disk1s3 - Recovery (APFS) [Recovery] (Shared)
disk1s4 - VM (APFS) [APFS VM] (Shared - 2.15 GB used)
disk1s5 - Macintosh HD (APFS) (Shared - 11.14 GB used)
disk2 - WD My Passport 25E3 1.00 TB
External USB 5 Gbit/s USB
disk2s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk2s2 - M*****************c (Journaled HFS+) 999.83 GB (158.58 GB used)
Mounted Volumes:
disk1s1 - M******************n [APFS Virtual drive]
499.96 GB (Shared - 49.92 GB used, 439.24 GB available, 435.98 GB free)
APFS
Mount point: /System/Volumes/Data
Encrypted
disk1s4 - VM [APFS VM]
499.96 GB (Shared - 2.15 GB used, 435.98 GB free)
APFS
Mount point: /private/var/vm
Encrypted
disk1s5 - Macintosh HD
499.96 GB (Shared - 11.14 GB used, 439.24 GB available, 435.98 GB free)
APFS
Mount point: /
Encrypted
Read-only: Yes
disk2s2 - M*****************c
999.83 GB (158.58 GB used, 841.25 GB available, 841.24 GB free)
Journaled HFS+
Mount point: /Volumes/M*****************c
Network:
Interface en0: Wi-Fi
802.11 a/b/g/n/ac
Interface en6: Bluetooth PAN
Interface bridge0: Thunderbolt Bridge
Printer sharing: Enabled
System Software:
macOS Catalina 10.15.4 (19E287)
Time since boot: About 3 hours
Notifications:
Notifications not available without Full Drive Access.
Security:
Gatekeeper: Enabled
System Integrity Protection: Enabled
Antivirus software: Apple
Printer sharing: Enabled
Unsigned Files:
Launchd: ~/Library/LaunchAgents/com.amazon.music.plist
Executable: /Applications/Amazon Music.app/Contents/MacOS/Amazon Music Helper
Details: Exact match found in the whitelist - probably OK
Apps: 1
System Launch Agents:
[Not Loaded] 16 Apple tasks
[Loaded] 160 Apple tasks
[Running] 137 Apple tasks
System Launch Daemons:
[Not Loaded] 35 Apple tasks
[Loaded] 166 Apple tasks
[Running] 136 Apple tasks
Launch Agents:
[Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2020-05-03)
[Not Loaded] com.teamviewer.teamviewer.plist (TeamViewer GmbH - installed 2020-02-14)
[Not Loaded] com.teamviewer.teamviewer_desktop.plist (TeamViewer GmbH - installed 2020-02-14)
Launch Daemons:
[Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2020-05-03)
[Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2017-12-05)
[Loaded] com.teamviewer.Helper.plist (TeamViewer GmbH - installed 2020-02-14)
[Not Loaded] com.teamviewer.teamviewer_service.plist (TeamViewer GmbH - installed 2020-02-14)
User Launch Agents:
[Running] com.amazon.music.plist (? 0 - installed 2019-10-12)
User Internet Plug-ins:
User Internet Plug-ins need Full Drive Access
User Audio Plug-ins:
User Audio Plug-ins need Full Drive Access
User iTunes Plug-ins:
User iTunes Plug-ins need Full Drive Access
Time Machine:
Time Machine information not available without Full Drive Access.
4 local snapshots
Oldest local snapshot: 2020-06-14 12:37:02
Last local snapshot: 2020-06-14 16:22:37
Performance:
System Load: 1.78 (1 min ago) 1.46 (5 min ago) 1.35 (15 min ago)
Nominal I/O speed: 1.94 MB/s
File system: 20.83 seconds
Write speed: 1854 MB/s
Read speed: 2904 MB/s
CPU Usage Snapshot:
Type Overall
System: 3 %
User: 5 %
Idle: 92 %
Top Processes Snapshot by CPU:
Process (count) CPU (
Source -
Location)
Other processes 32.82 % (?)
EtreCheck 14.47 % (App Store)
Microsoft Word 12.92 % (Microsoft Corporation)
Safari 2.76 % (Apple)
sharingd 0.26 % (Apple)
Top Processes Snapshot by Memory:
Process (count) RAM usage (
Source -
Location)
EtreCheck 517 MB (App Store)
Microsoft Word 468 MB (Microsoft Corporation)
AppleSpell 141 MB (Apple)
App Store 134 MB (Apple)
Safari 102 MB (Apple)
Top Processes Snapshot by Network Use:
Process Input /
Output (
Source -
Location)
Other processes 5 MB / 399 MB (?)
Mail 2 MB / 13 KB (Apple)
com.apple.WebKit.Networking.xpc 555 KB / 72 KB (Apple)
CalendarAgent 9 KB / 6 KB (Apple)
rapportd 2 KB / 6 KB (Apple)
Virtual Memory Information:
Physical RAM: 8 GB
Free RAM: 84 MB
Used RAM: 5.72 GB
Cached files: 2.20 GB
Available RAM: 2.28 GB
Swap Used: 48 MB
Software Installs (past 30 days):
Install Date Name (
Version)
2020-05-23 Microsoft PowerPoint for Mac
2020-05-23 Microsoft OneNote for Mac
2020-05-23 Microsoft Word for Mac
2020-05-23 Microsoft Excel for Mac
2020-06-14 XProtectPlistConfigData (2123)
2020-06-14 MRTConfigData (1.62)
2020-06-14 EtreCheck (5.5.5)
Diagnostics Information (past 7-30 days):
Directory /Library/Logs/DiagnosticReports is not accessible.
Enable Full Drive Access to see more information.
End of report