EtreCheck version: 4.2.1 (4C020)
Report generated: 2018-05-06 09:24:12
Download EtreCheck from
https://etrecheck.com
Runtime: 7:52
Performance: Below Average
Problem: Computer is too slow
Major Issues:
Anything that appears on this list needs immediate attention.
Adware - Adware detected.
Minor Issues:
These issues do not need immediate attention but they may indicate future problems.
Clean up - There are orphan files that could be removed.
Unsigned files - There is unsigned software installed. They appear to be
legitimate but should be reviewed.
Low performance - EtreCheck report took over 5 minutes to run. This is unusual.
Hardware Information:
iMac (21.5-inch, Late 2013)
iMac Model: iMac14,1
1 2,7 GHz Intel Core i5 (i5-4570R) CPU: 4-core
8 RAM Upgradeable
BANK 0/DIMM0 - 4 GB DDR3 1600ok
BANK 1/DIMM0 - 4 GB DDR3 1600ok
Video Information:
Intel Iris Pro - VRAM: 1536 MB
iMac 1920 x 1080
Drives:
disk0 - APPLE HDD ST1000LM024 1.00 TB (Mechanical)
Internal SATA 3 Gigabit Serial ATA
disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk0s2 - Macintosh HD (Journaled HFS+) 999.35 GB
disk0s3 - Recovery HD () [Recovery] 650 MB
Mounted Volumes:
disk0s2 - Macintosh HD 999.35 GB (781.77 GB free)
Journaled HFS+
Mount point: /
Network:
Interface en0: Ethernet
Interface en1: Wi-Fi
802.11 a/b/g/n/ac
One IPv4 address
Interface en4: Bluetooth PAN
Interface bridge0: Thunderbolt Bridge
Interface en5: iPhone
iCloud Quota: 451 MB available
System Software:
macOS High Sierra 10.13.4 (17E199)
Time since boot: Less than an hour
System Load: 1.65 (1 min ago) 1.82 (5 min ago) 1.17 (15 min ago)
Security:
System Status
Gatekeeper Mac App Store and identified developers
System Integrity ProtectionEnabled
Adware:
Launchd: /Library/LaunchDaemons/com.perion.searchprotectd.plist
Executable:
/Applications/SearchProtect/SearchProtect.app/Contents/MacOS/SearchProtect
-execv_instance
Reason: Adware name match
Safari Extension: Trovi Search for Safari
Reason: Adware name match
Unsigned Files:
Launchd: /Library/LaunchAgents/com.brother.LOGINserver.plist
Executable:
/Library/Printers/Brother/Utilities/Server/LOGINserver.app/Contents/MacOS/LOGINserver
Details: Exact match found in the whitelist - probably OK
Launchd: ~/Library/LaunchAgents/com.amazon.music.plist
Executable: /Applications/Amazon Music.app/Contents/MacOS/Amazon Music Helper
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist
Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper
Details: Exact match found in the whitelist - probably OK
Launchd: ~/Library/LaunchAgents/com.jdibackup.ZipCloud.notify.plist
Executable: /Applications/ZipCloud.app/Contents/Resources/Utility.app
/Applications/ZipCloud.app/Contents/Resources/Utility.app --args 7 1
Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist
Executable: /Library/Internet
Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist
Executable: /Library/Internet
Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java
Updater.app/Contents/MacOS/Java Updater -bgcheck
Details: Exact match found in the whitelist - probably OK
Kernel Extensions:
/System/Library/Extensions
[Not Loaded] ApowersoftAudioDevice.kext (1.0.0d1 - SDK 10.6)
System Launch Agents:
[Not Loaded]9 Apple tasks
[Loaded]187 Apple tasks
[Running] 96 Apple tasks
[Other] One Apple task
System Launch Daemons:
[Not Loaded]33 Apple tasks
[Loaded]187 Apple tasks
[Running] 114 Apple tasks
[Other] One Apple task
Launch Agents:
[Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed
2018-04-11)
[Not Loaded] com.teamviewer.teamviewer_desktop.plist (? d4765397- installed
2015-12-03)
[Not Loaded] com.teamviewer.teamviewer.plist (? aa311aa9- installed 2015-12-03)
[Loaded] com.oracle.java.Java-Updater.plist (? 3441aacd- installed 2016-12-13)
[Other]com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist
(Adobe Systems, Inc. - installed 2018-02-16)
[Running]com.brother.LOGINserver.plist (? a1772de2- installed 2013-10-07)
Launch Daemons:
[Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed
2018-02-16)
[Loaded] com.oracle.JavaInstallHelper.plist (? aa99a8c9- installed 2017-03-25)
[Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation -
installed 2018-04-11)
[Not Loaded] com.teamviewer.teamviewer_service.plist (? b485a599- installed
2015-12-03)
[Loaded] com.teamviewer.Helper.plist (? 7ca2e004- installed 2018-03-24)
[Other]com.perion.searchprotectd.plist (Adware - installed 2014-12-20)
[Loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2018-03-27)
[Loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e- installed
2014-02-26)
[Loaded] com.oracle.java.Helper-Tool.plist (? e3fefdd2- installed 2016-12-13)
[Loaded] com.oracle.java.JavaUpdateHelper.plist (? 95986cc6- installed 2015-09-22)
[Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed
2018-02-16)
[Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation -
installed 2017-09-02)
User Launch Agents:
[Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2018-02-04)
[Loaded] com.jdibackup.ZipCloud.notify.plist (? 0- installed 2014-12-13)
[Loaded] com.logmein.GoToMeeting.G2MUpdate.plist (Citrix Online LLC - installed
2018-01-05)
[Loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist (Citrix Online LLC -
installed 2018-01-05)
[Running]com.amazon.music.plist (? 0- installed 2014-09-14)
[Other]com.jdibackup.ZipCloud.autostart.plist (? 0- installed 2014-12-13)
[Loaded] com.skype.skype.shareagent.plist (Skype Communications S.a.r.l -
installed 2018-03-02)
User Login Items:
iTunesHelper Programm (Apple - installed 2018-03-30)
(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Internet Plug-ins:
FlashPlayer-10.6: 29.0.0.140 (installed 2018-04-11)
QuickTime Plugin: 7.7.3 (installed 2018-04-06)
AdobePDFViewerNPAPI: 15.020.20039 (installed 2016-10-01)
AdobePDFViewer: 15.020.20039 (installed 2016-10-01)
Flash Player: 29.0.0.140 (installed 2018-04-11)
SharePointBrowserPlugin: 14.7.7 (installed 2017-10-07)
Silverlight: 5.1.50901.0 (installed 2016-10-15)
JavaAppletPlugin: Java 8 Update 121 build 13 (installed 2017-05-24)
User Internet Plug-ins:
TroviNPAPIPlugin: 1.0 (installed 2014-08-07)
Safari Extensions:
searchExt.safariextz - Adware (installed 2014-08-07)
3rd Party Preference Panes:
Flash Player (installed 2018-03-27)
Java (installed 2017-03-25)
Time Machine:
Skip System Files: No
Mobile backups:
Auto backup: Yes
Volumes being backed up:
Macintosh HD: Disk size: 999.35 GB - Disk used: 217.57 GB
Destinations:
h*************n [Network] (Last used)
Total size: 3.93 TB
Total number of backups: 89
Oldest backup: 2016-09-25 19:30:33
Last backup: 2018-05-03 22:28:43
Top Processes by CPU:
Process (count) Source% of CPU
mdworker (8)Apple 5
WindowServerApple 4
kernel_task Apple 2
sandboxdApple 1
coresymbolicationdApple 0
Top Processes by Memory:
Process (count)SourceRAM usage
kernel_taskApple753 MB
Google Chrome Helper (2) Google, Inc. 383 MB
Google ChromeGoogle, Inc. 325 MB
com.apple.WebKit.WebContent (2)Apple258 MB
Mail Apple177 MB
Top Processes by Network Use:
ProcessSourceInputOutput
com.apple.WebKit.NetworkingApple 11 MB115 KB
Mail Apple3 MB 18 KB
mDNSResponderApple 58 KB 46 KB
apsd Apple9 KB 25 KB
netbiosd Apple8 KB4 KB
Top Processes by Energy Use:
Process (count)SourceEnergy usage (0-100)
com.apple.WebKit.WebContent (2)Apple 3
Mail Apple 3
mdworker (8) Apple 1
WindowServer Apple 1
recentsd Apple 1
Virtual Memory Information:
Available RAM4.45 GB
Free RAM296 MB
Used RAM 3.55 GB
Cached files 4.16 GB
Swap Used0 B
Clean up:
~/Library/LaunchAgents/com.jdibackup.ZipCloud.autostart.plist
/Applications/ZipCloud.app/Contents/Resources/Utility.app
Executable not found
Diagnostics Information (past 7 days):
2018-05-06 09:15:31 Google Chrome.app Hang (once)
2018-05-04 10:46:45 iTunes.app Hang (once)
2018-05-04 09:43:45 quicklookd.app Crash (once)
quicklookd seems struck trying to quit, crashing
abort() called
End of report