Mail lässt Mac einfrieren

[malni]

Akutes Problem, nach Neustart vom imac 10.10.3, funktioniert Mail nicht mehr, lässt sich öffnen, aber sobald ich irgendwas anschaue kommt der bunte Kreis, ich kann auch nicht mehr auf den Apfel drücken und die Tastenkombi zum beenden funktioniert auch nicht mehr, ich kann ihn dann nur per Knopf ausschalten und neu starten....Wie repariere ich Mail? In den letzten Tagen kam weder neue Software, noch ein Update drauf.
Ich habe mal Etrecheck durchlaufen lassen.

Spoiler

Problem description:

Spoiler

Mail opens, and nothing works anymore, can’t close, can’t shut down mac, can’t do anything.



EtreCheck version: 2.2 (132)

Report generated 6/8/15, 11:28 AM

Download EtreCheck from http://etresoft.com/etrecheck



Click the [Click for support] links for help with non-Apple products.

Click the [Click for details] links for more information about that line.



Hardware Information:

iMac (27-inch, Mid 2011) (Technical Specifications)

iMac - model: iMac12,2

1 2.7 GHz Intel Core i5 CPU: 4-core

20 GB RAM Upgradeable

BANK 0/DIMM0

2 GB DDR3 1333 MHz ok

BANK 1/DIMM0

2 GB DDR3 1333 MHz ok

BANK 0/DIMM1

8 GB DDR3 1333 MHz ok

BANK 1/DIMM1

8 GB DDR3 1333 MHz ok

Bluetooth: Old - Handoff/Airdrop2 not supported

Wireless: en1: 802.11 a/b/g/n



Video Information:

AMD Radeon HD 6770M - VRAM: 512 MB

iMac 2560 x 1440



System Software:

OS X 10.10.3 (14D136) - Time since boot: 0:27:57



Disk Information:

ST31000528AS disk0 : (1 TB)

EFI (disk0s1) <not mounted> : 210 MB

Macintosh HD (disk0s2) / : 899.00 GB (245.33 GB free) - 4 errors


Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

BOOTCAMP (disk0s4) /Volumes/BOOTCAMP : 100.34 GB (54.46 GB free)



HL-DT-STDVDRW GA32N



USB Information:

Apple Inc. FaceTime HD Camera (Built-in)

Apple Inc. BRCM2046 Hub

Apple Inc. Bluetooth USB Host Controller

Apple, Inc. Keyboard Hub

Apple Inc. Apple Keyboard

Apple Internal Memory Card Reader

Apple Computer, Inc. IR Receiver



Thunderbolt Information:

Apple Inc. thunderbolt_bus



Gatekeeper:

Mac App Store and identified developers



Kernel Extensions:

/Applications/VMware Fusion.app

[not loaded] com.vmware.kext.vmci (90.4.18) [Click for support]

[not loaded] com.vmware.kext.vmioplug.10.1.14 (10.1.14) [Click for support]

[not loaded] com.vmware.kext.vmnet (0080.25.07) [Click for support]

[not loaded] com.vmware.kext.vmx86 (0080.25.07) [Click for support]

[not loaded] com.vmware.kext.vsockets (90.4.22) [Click for support]



/Library/Application Support/Roxio

[not loaded] com.roxio.TDIXController (1.7) [Click for support]



/Library/Parallels/Parallels Service.app

[not loaded] com.parallels.kext.prl_hid_hook (7.0 15107.796624) [Click for support]

[not loaded] com.parallels.kext.prl_hypervisor (7.0 15107.796624) [Click for support]

[not loaded] com.parallels.kext.prl_netbridge (7.0 15107.796624) [Click for support]

[not loaded] com.parallels.kext.prl_usb_connect (7.0 15107.796624) [Click for support]

[not loaded] com.parallels.kext.prl_vnic (7.0 15107.796624) [Click for support]



/System/Library/Extensions

[not loaded] com.tomtom.driver.UsbEthernetGadget (1.0.0d1) [Click for support]



Startup Items:

HP IO: Path: /Library/StartupItems/HP IO

Startup items are obsolete in OS X Yosemite



Launch Agents:

[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]

[failed] com.parallels.desktop.launch.plist [Click for support] [Click for details]

[loaded] com.parallels.DesktopControlAgent.plist [Click for support]

[running] com.parallels.vm.prl_pcproxy.plist [Click for support]



Launch Daemons:

[loaded] com.adobe.fpsaud.plist [Click for support]

[loaded] com.microsoft.office.licensing.helper.plist [Click for support]

[running] com.parallels.desktop.launchdaemon.plist [Click for support]

[loaded] de.meilenstein.MSTFirstRunInstaller.plist [Click for support]

[loaded] de.meilenstein.MSTHostPreferences.plist [Click for support]



User Launch Agents:

[loaded] .dat0d21.000 (hidden) [Click for support]

/usr/bin/osascript /usr/bin/osascript osascript -e tell application "Folder Actions Dispatcher" to tick

[loaded] com.adobe.ARM.[...].plist [Click for support]

[loaded] com.adobe.ARM.[...].plist [Click for support]

[failed] com.apple.CSConfigDotMacCert-meli12-SharedServices.Agent.plist [Click for details]

[loaded] com.google.keystone.agent.plist [Click for support]

[loaded] com.myheritage.familytreebuilder.checkupdates.plist [Click for support]

[running] com.spotify.webhelper.plist [Click for support]



User Login Items:

VMware Fusion Start Menu Programm (/Applications/VMware Fusion.app/Contents/Library/VMware Fusion Start Menu.app)

SpeechSynthesisServer Programm (/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app)

Fritz.mac Suite Programm (/Applications/Fritz.mac Suite.app)

Dropbox Programm (/Applications/Dropbox.app)

owncloud Programm (/Applications/owncloud.app)

Spotify Programm Hidden (/Applications/Spotify.app)

Flickr Uploadr Programm (/Applications/Flickr Uploadr.app)



Internet Plug-ins:

Flip4Mac WMV Plugin: Version: 2.3.1.2 [Click for support]

FlashPlayer-10.6: Version: 17.0.0.188 - SDK 10.6 [Click for support]

Default Browser: Version: 600 - SDK 10.10

AdobePDFViewerNPAPI: Version: 11.0.11 - SDK 10.6 [Click for support]

AdobePDFViewer: Version: 11.0.11 - SDK 10.6 [Click for support]

Flash Player: Version: 17.0.0.188 - SDK 10.6 [Click for support]

QuickTime Plugin: Version: 7.7.3

SharePointBrowserPlugin: Version: 14.5.0 - SDK 10.6 [Click for support]

Unity Web Player: Version: UnityPlayer version 4.3.5f1 - SDK 10.6 [Click for support]

Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]

iPhotoPhotocast: Version: 7.0



3rd Party Preference Panes:

Flash Player [Click for support]

Flip4Mac WMV [Click for support]

novamedia_iSyncPlugins [Click for support]



Time Machine:

Auto backup: YES

Volumes being backed up:

Macintosh HD: Disk size: 899.00 GB Disk used: 653.67 GB

Destinations:

mp [Local]

Total size: 999.83 GB

Total number of backups: 39

Oldest backup: 2014-09-12 21:07:38 +0000

Last backup: 2015-04-24 07:26:47 +0000

Size of backup disk: Too small

Backup size 999.83 GB < (Disk used 653.67 GB X 3)



Top Processes by CPU:

15% AddressBookSourceSync

5% WindowServer

5% Finder

1% fontd

0% prl_disp_service



Top Processes by Memory:

1.22 GB com.apple.WebKit.WebContent(8)

1.08 GB kernel_task

369 MB Spotify Helper(2)

225 MB mds_stores

205 MB FlickrDesktop



Virtual Memory Information:

13.00 GB Free RAM

6.72 GB Used RAM

0 B Swap Used



Diagnostics Information:

Jun 8, 2015, 10:57:42 AM Self test - passed

Jun 6, 2015, 01:23:04 AM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.Networking_2015-06-06-012304_[redacted].crash

 

[malni]

Das Problem kommt auch, wenn ich den Mac mit Shift starte....

 

[Wuchtbrumme]

als allererstes würde ich die 4 Festplattenfehler in Angriff nehmen. Von Recovery Partition booten und mit dem Festplattendienstprogramm Macintosh HD reparieren lassen. Du hast hoffentlich ein nicht auf dem Mac selbst gespeichertes Backup (der TimeMachine-Auszug sieht nicht so aus).

 

[malni]

Ich habe die Index-Dateien in Mail gelöscht und Datenbank repariert, jetzt gehts wieder mit Mail. Jedoch, wenn ich Mail starte, dann zeigt es mir keine Mails an, ich kann dann nur Sofort beenden, wenn ich es dann nochmal öffne funktioniert es einwandfrei.

Festplattendienstprogramm habe ich Volum und Zugriffsrechte überprüft...beide ohne Fehler...