[MacBook Pro] MacbookPro starte Programme sehr langsam - Beachball kommt ständig

[fi_joni]

Hallo,

bei meinem MacBook Pro (Juni 2012) dauert alles ein bisschen länger und das Arbeiten macht keine spaß mehr:
Beim Start von Programmen (Apple eigene und Fremdprogramme) dauert es sehr lange und der "bunte Ball" wird regelmäßig angezeigt. Beispiel: Nach einem klick auf ein Symbol in den Systemeinstellung dauert es ca 5-10 Sekunden bis sich etwas öffnet, in der Zwischenzeit wird der bunte Ball angezeigt.

Was ich schon gemacht habe:
- macOs ist auf dem neusten Stand (10.12.2), eine Neuinstallation wurde schon durchgeführt.
- Die Festplatte wurde vom Festplattendiensprogramm schon zweimal erfolgreich durchgecheckt.
- Beim Hardware Test kam nichts raus.
- Neuer Account angelegt; auch hier tritt das Problem aus
- im sicheren Modus gestartet; auch hier tritt das Problem auf
- SMART Utility Test: bestanden
- EtreCheck Ergebnis:

EtreCheck version: 3.1.5 (343)
Report generated 2016-12-20 17:20:35
Download EtreCheck from https://etrecheck.com
Runtime 1:35
Performance: Excellent

Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.

Problem: Beachballing

Hardware Information: ⓘ
    MacBook Pro (13-inch, Mid 2012) 
    [Technical Specifications] - [User Guide] - [Warranty & Service]
    MacBook Pro - model: MacBookPro9,2
    1 2,9 GHz Intel Core i7 (i7-3520M) CPU: 2-core
    8 GB RAM Upgradeable - [Instructions]
        BANK 0/DIMM0
            4 GB DDR3 1600 MHz ok
        BANK 1/DIMM0
            4 GB DDR3 1600 MHz ok
    Bluetooth: Good - Handoff/Airdrop2 supported
    Wireless:  en1: 802.11 a/b/g/n
    Battery: Health = Normal - Cycle count = 222

Video Information: ⓘ
    Intel HD Graphics 4000
        Color LCD 1280 x 800

System Software: ⓘ
    macOS Sierra  10.12.2 (16C68) - Time since boot: less than an hour

Disk Information: ⓘ
    TOSHIBA MK7559GSXF disk0 : (750,16 GB) (Rotational)
    [Show SMART report]
        EFI (disk0s1) <not mounted> : 210 MB 
        Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB 
        Macintosh HD (disk1) /  [Startup]: 748.93 GB (267.51 GB free)
            Core Storage: disk0s2 749.30 GB Online

    OPTIARC DVD RW AD-5970H   ()

USB Information: ⓘ
    Apple Inc. FaceTime HD Camera (Built-in) 
    Apple Inc. Apple Internal Keyboard / Trackpad 
    Apple Computer, Inc. IR Receiver 
    Apple Inc. BRCM20702 Hub 
        Apple Inc. Bluetooth USB Host Controller 

Thunderbolt Information: ⓘ
    Apple Inc. thunderbolt_bus

Gatekeeper: ⓘ
    Mac App Store and identified developers

System Launch Agents: ⓘ
    [not loaded]    7 Apple tasks
    [loaded]    181 Apple tasks
    [running]    92 Apple tasks

System Launch Daemons: ⓘ
    [not loaded]    38 Apple tasks
    [loaded]    172 Apple tasks
    [running]    102 Apple tasks

Launch Agents: ⓘ
    [not loaded]    com.adobe.AAM.Updater-1.0.plist (2016-11-05) [Support]
    [running]    com.epson.Epson_Low_Ink_Reminder.launcher.plist (2016-06-19) [Support]
    [loaded]    com.epson.esua.launcher.plist (2016-12-07) [Support]
    [running]    com.epson.eventmanager.agent.plist (2016-12-07) [Support]
    [running]    com.epson.scannermonitor.plist (2016-12-07) [Support]
    [loaded]    com.oracle.java.Java-Updater.plist (2016-10-24) [Support]

Launch Daemons: ⓘ
    [running]    com.adobe.agsservice.plist (2016-11-05) [Support]
    [loaded]    com.adobe.fpsaud.plist (2016-12-11) [Support]
    [loaded]    com.microsoft.office.licensing.helper.plist (2012-04-02) [Support]
    [loaded]    com.oracle.java.Helper-Tool.plist (2016-09-23) [Support]
    [loaded]    com.wuala.WualaFS.KextLoaderHelper.plist (2013-09-09) [Support]

User Launch Agents: ⓘ
    [loaded]    com.adobe.AAM.Updater-1.0.plist (2016-11-05) [Support]
    [failed]    com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist (2012-07-29) - /System/Library/Frameworks/CoreServices.framework/Frameworks/OSServices.framework/Versions/A/Support/CSConfigDotMacCert: Executable not found!

User Login Items: ⓘ
    iTunesHelper    Programm   (2016-12-19)
        (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
    Dropbox    Programm 
        (/Applications/Dropbox.app)

Internet Plug-ins: ⓘ
    AdobeAAMDetect: AdobeAAMDetect 1.0.0.0 - SDK 10.6 (2016-11-05) [Support]
    FlashPlayer-10.6: 24.0.0.186 - SDK 10.9 (2016-12-13) [Support]
    QuickTime Plugin: 7.7.3 (2016-12-13)
    Flash Player: 24.0.0.186 - SDK 10.9 (2016-12-13) [Support]
    SharePointBrowserPlugin: 14.6.6 - SDK 10.6 (2016-07-18) [Support]
    DirectorShockwave: 12.1.3r153 - SDK 10.6 (2014-06-24) [Support]
    JavaAppletPlugin: Java 8 Update 111 build 14 (2016-12-13) Check version

User internet Plug-ins: ⓘ
    Picasa: 1.0 - SDK 10.4 (2012-06-27) [Support]

Safari Extensions: ⓘ
    chumsearch - me (2016-12-14)

3rd Party Preference Panes: ⓘ
    Flash Player (2016-12-11) [Support]
    Java (2016-10-24) [Support]

Time Machine: ⓘ
    Skip System Files: NO
    Mobile backups: ON
    Auto backup: YES
    Volumes being backed up:
        Macintosh HD: Disk size: 748.93 GB Disk used: 481.43 GB
    Destinations:
        Seagate Backup Plus Drive [Local] 
        Total size: 999.86 GB 
        Total number of backups: 70 
        Oldest backup: 04.01.14, 14:50 
        Last backup: 20.12.16, 10:32 
        Size of backup disk: Too small
            Backup size 999.86 GB < (Disk used 481.43 GB X 3)

Top Processes by CPU: ⓘ
        16%       com.apple.WebKit.WebContent(6)
        16%       Safari
        13%       kernel_task
        13%       WindowServer
         5%       hidd

Top Processes by Memory: ⓘ
    771 MB        kernel_task
    360 MB        com.apple.WebKit.WebContent(6)
    295 MB        mdworker(14)
    205 MB        mds_stores
    188 MB        Dropbox

Virtual Memory Information: ⓘ
    4.00 GB       Available RAM
    639 MB        Free RAM
    4.00 GB       Used RAM
    3.38 GB       Cached files
    0 B           Swap Used

Diagnostics Information: ⓘ
    Dec 20, 2016, 04:40:40 PM    Self test - passed
    Dec 20, 2016, 12:52:02 PM    /Library/Logs/DiagnosticReports/Photos_2016-12-20-125202_[redacted].hang
        /Applications/Photos.app/Contents/MacOS/Photos
    Dec 20, 2016, 12:43:27 PM    /Library/Logs/DiagnosticReports/System Preferences_2016-12-20-124327_[redacted].hang
        /Applications/System Preferences.app/Contents/MacOS/System Preferences
    Dec 20, 2016, 12:43:04 PM    /Library/Logs/DiagnosticReports/iTunes_2016-12-20-124304_[redacted].hang
        /Applications/iTunes.app/Contents/MacOS/iTunes
    Dec 20, 2016, 12:42:31 PM    /Library/Logs/DiagnosticReports/Skype_2016-12-20-124231_[redacted].hang
        /Applications/Skype.app/Contents/MacOS/Skype
    Dec 20, 2016, 12:41:31 PM    ~/Library/Logs/DiagnosticReports/quicklookd_2016-12-20-124131_[redacted].crash
        /System/Library/Frameworks/QuickLook.framework/Versions/A/Resources/quicklookd.app/Contents/MacOS/quicklookd
    Dec 20, 2016, 12:41:15 PM    ~/Library/Logs/DiagnosticReports/quicklookd_2016-12-20-124115_[redacted].crash
    Dec 20, 2016, 12:41:14 PM    ~/Library/Logs/DiagnosticReports/com.apple.preferences.users.remoteservice_2016-12-20-124114_[redacted].crash
        /System/Library/PreferencePanes/Accounts.prefPane/Contents/XPCServices/com.apple.preferences.users.remoteservice.xpc/Contents/MacOS/com.apple.preferences.users.remoteservice
    Dec 20, 2016, 12:10:40 PM    ~/Library/Logs/DiagnosticReports/quicklookd_2016-12-20-121040_[redacted].crash
    Dec 17, 2016, 10:34:37 PM    ~/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2016-12-17-223437_[redacted].crash
        /System/Library/Frameworks/WebKit.framework/Versions/A/XPCServices/com.apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent
    Dec 17, 2016, 06:03:39 PM    ~/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2016-12-17-180339_[redacted].crash
    Dec 17, 2016, 06:02:48 PM    ~/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2016-12-17-180248_[redacted].crash

Files deleted by EtreCheck: ⓘ
    Dec 20, 2016, 05:03:52 PM - ~/Library/LaunchAgents/com.jdibackup.ZipCloud.autostart.plist
    Dec 20, 2016, 05:03:52 PM - ~/Library/LaunchAgents/com.jdibackup.ZipCloud.notify.plist
    Dec 20, 2016, 05:04:07 PM - /Library/LaunchDaemons/com.MyUpdater.agent.plist

Bin so langsam mit dem Latein am Ende, vielleicht habt ihr noch einige Tipps für mich

Danke schon mal!

 

[Wuchtbrumme]

Hier #4 (Festplattenpowermanagement und/oder defektes SATA-Kabel)
und hier https://www.apfeltalk.de/magazin/20...tte-2012-stilles-austauschprogramm-von-apple/

 

[Macbeatnik]

Du hattest ja adware drauf, die scheint entfernt worden zu sein, geht es jetzt besser?
Und diverse Programme hängen ja, hier wären die hanglogs interessant

 

[MacAlzenau]

Sind die "hängenden" Programme schon an Sierra angepasst oder ältere Versionen?

 

[fi_joni]

Danke Wuchtbrumme, habe die Beiträge mal durchgelesen und es scheint auf eine defekte Festplatte hinaus zu laufen (
Load_Cycle_Count) ?

Hier mal der SMART-Report:

smartctl 6.5 2016-05-07 r4318 [Darwin 16.3.0 x86_64] (local build)
Copyright (C) 2002-16, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Device Model:     TOSHIBA MK7559GSXF
Serial Number:    12LHP5PJT
LU WWN Device Id: 5 000039 3c29891d6
Firmware Version: GQ108B
User Capacity:    750,156,374,016 bytes [750 GB]
Sector Sizes:     512 bytes logical, 4096 bytes physical
Rotation Rate:    5400 rpm
Form Factor:      2.5 inches
Device is:        Not in smartctl database [for details use: -P showall]
ATA Version is:   ATA8-ACS (minor revision not indicated)
SATA Version is:  SATA 2.6, 3.0 Gb/s (current: 3.0 Gb/s)
Local Time is:    Fri Dec 23 20:59:29 2016 CET
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x00)    Offline data collection activity
                    was never started.
                    Auto Offline Data Collection: Disabled.
Self-test execution status:      (  40)    The self-test routine was interrupted
                    by the host with a hard or soft reset.
Total time to complete Offline
data collection:         (  120) seconds.
Offline data collection
capabilities:              (0x5b) SMART execute Offline immediate.
                    Auto Offline data collection on/off support.
                    Suspend Offline collection upon new
                    command.
                    Offline surface scan supported.
                    Self-test supported.
                    No Conveyance Self-test supported.
                    Selective Self-test supported.
SMART capabilities:            (0x0003)    Saves SMART data before entering
                    power-saving mode.
                    Supports SMART auto save timer.
Error logging capability:        (0x01)    Error logging supported.
                    General Purpose Logging supported.
Short self-test routine
recommended polling time:      (   2) minutes.
Extended self-test routine
recommended polling time:      ( 193) minutes.
SCT capabilities:            (0x003d)    SCT Status supported.
                    SCT Error Recovery Control supported.
                    SCT Feature Control supported.
                    SCT Data Table supported.

SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x000b   100   100   050    Pre-fail  Always       -       0
  2 Throughput_Performance  0x0005   100   100   050    Pre-fail  Offline      -       0
  3 Spin_Up_Time            0x0027   100   100   001    Pre-fail  Always       -       2147
  4 Start_Stop_Count        0x0032   100   100   000    Old_age   Always       -       7172
  5 Reallocated_Sector_Ct   0x0033   100   100   050    Pre-fail  Always       -       0
  7 Seek_Error_Rate         0x000b   100   100   050    Pre-fail  Always       -       0
  8 Seek_Time_Performance   0x0005   100   100   050    Pre-fail  Offline      -       0
  9 Power_On_Hours          0x0032   092   092   000    Old_age   Always       -       3403
 10 Spin_Retry_Count        0x0033   243   100   030    Pre-fail  Always       -       0
 12 Power_Cycle_Count       0x0032   100   100   000    Old_age   Always       -       6496
191 G-Sense_Error_Rate      0x0032   100   100   000    Old_age   Always       -       235
192 Power-Off_Retract_Count 0x0032   100   100   000    Old_age   Always       -       390
193 Load_Cycle_Count        0x0032   069   069   000    Old_age   Always       -       313088
194 Temperature_Celsius     0x0022   100   100   000    Old_age   Always       -       41 (Min/Max 5/47)
196 Reallocated_Event_Count 0x0032   100   100   000    Old_age   Always       -       0
197 Current_Pending_Sector  0x0032   100   100   000    Old_age   Always       -       0
198 Offline_Uncorrectable   0x0030   100   100   000    Old_age   Offline      -       0
199 UDMA_CRC_Error_Count    0x0032   200   200   000    Old_age   Always       -       0
220 Disk_Shift              0x0002   100   100   000    Old_age   Always       -       76
222 Loaded_Hours            0x0032   095   095   000    Old_age   Always       -       2345
223 Load_Retry_Count        0x0032   100   100   000    Old_age   Always       -       0
224 Load_Friction           0x0022   100   100   000    Old_age   Always       -       0
226 Load-in_Time            0x0026   100   100   000    Old_age   Always       -       211
240 Head_Flying_Hours       0x0001   100   100   001    Pre-fail  Offline      -       0
254 Free_Fall_Sensor        0x0032   100   100   000    Old_age   Always       -       160

SMART Error Log Version: 1
No Errors Logged

SMART Self-test log structure revision number 1
Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error
# 1  Extended offline    Interrupted (host reset)      80%      3397         -

SMART Selective self-test log data structure revision number 1
 SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.

Das entfernen der Adware hat nichts gebracht.
Die "hängenden" Programme sind, da macOS Programme, selbstverständlich auf dem aktuellsten Stand. Safari, Finder, Systemeinstellungen etc. ...

 

[Wuchtbrumme]

nach Kabel sieht es nicht aus, aber Du hast zuviele Parkvorgänge. Empfehlung anstelle von den in den Threads genannten Tools der Einbau einer SSD. Die Technik verhilft dem Mac zu neuem Leben. Unbedingte Empfehlung, kostet auch fast nichts mehr.

 

[fi_joni]

habe eine neue SSD eingebaut und alle Probleme sind Vergangenheit! Danke für die Hilfe