- Registriert
- 09.07.16
- Beiträge
- 6
Hallo,
ich habe ein Problem mit meinem MacBook und hoffe, mir jemand weiterhelfen kann.
Folgende ist der Fall: MacBook relativ neu, ca. 6 Monate, ruckelt sehr häufig und der Cursor wird häufig zu einem bunten, sich drehenden Ball. Ich habe von Etre-Check gelesen und habe es einmal durchlaufen lassen.
Das Protokoll gebe ich als Anhang noch hinzu.
Besten Dank und mit freundlichen Grüßen
EtreCheck version: 2.9.13 (267)
Report generated 2016-07-09 11:07:17
Download EtreCheck from https://etrecheck.com
Runtime 1:49
Performance: Excellent
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Problem: Computer is too slow
Description:
Computer is very slow, beachballing too.
Hardware Information: ⓘ
MacBook Pro (Retina, 13-inch, Early 2015)
[Technical Specifications] - [User Guide] - [Warranty & Service]
MacBook Pro - model: MacBookPro12,1
1 2,7 GHz Intel Core i5 CPU: 2-core
8 GB RAM Not upgradeable
BANK 0/DIMM0
4 GB DDR3 1867 MHz ok
BANK 1/DIMM0
4 GB DDR3 1867 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en0: 802.11 a/b/g/n/ac
Battery: Health = Normal - Cycle count = 124
Video Information: ⓘ
Intel Iris Graphics 6100
Color LCD 2880 x 1800
System Software: ⓘ
OS X El Capitan 10.11.5 (15F34) - Time since boot: about one day
Disk Information: ⓘ
APPLE SSD SM0256G disk0 : (251 GB) (Solid State - TRIM: Yes)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 249.80 GB (115.71 GB free)
Core Storage: disk0s2 250.14 GB Online
USB Information: ⓘ
Broadcom Corp. Bluetooth USB Host Controller
Thunderbolt Information: ⓘ
Apple Inc. thunderbolt_bus
Gatekeeper: ⓘ
Mac App Store and identified developers
Kernel Extensions: ⓘ
/Library/Application Support/Avast/components/fileshield/unsigned
[loaded] com.avast.AvastFileShield (3.0.0 - SDK 10.10 - 2016-06-20) [Support]
/Library/Application Support/Avast/components/proxy/unsigned
[loaded] com.avast.PacketForwarder (2.1 - SDK 10.10 - 2016-06-20) [Support]
/Library/Application Support/Hotspot Shield
[not loaded] com.anchorfree.tun (1.1.1 - SDK 10.8 - 2016-01-28) [Support]
/System/Library/Extensions
[not loaded] com.paceap.kext.pacesupport.master (5.9 - SDK 10.6 - 2016-06-30) [Support]
/System/Library/Extensions/PACESupportFamily.kext/Contents/PlugIns
[not loaded] com.paceap.kext.pacesupport.leopard (5.9 - SDK 10.4 - 2016-04-23) [Support]
[not loaded] com.paceap.kext.pacesupport.panther (5.9 - SDK 10.-1 - 2016-04-23) [Support]
[loaded] com.paceap.kext.pacesupport.snowleopard (5.9 - SDK 10.6 - 2016-04-23) [Support]
[not loaded] com.paceap.kext.pacesupport.tiger (5.9 - SDK 10.4 - 2016-04-23) [Support]
System Launch Agents: ⓘ
[not loaded] 7 Apple tasks
[loaded] 144 Apple tasks
[running] 87 Apple tasks
System Launch Daemons: ⓘ
[not loaded] 45 Apple tasks
[loaded] 149 Apple tasks
[running] 96 Apple tasks
Launch Agents: ⓘ
[running] com.avast.update-agent.plist (2016-06-23) [Support]
[loaded] com.avast.userinit.plist (2016-06-23) [Support]
Launch Daemons: ⓘ
[loaded] PACESupport.plist (2012-07-11) [Support]
[loaded] com.adobe.agsservice.plist (2016-02-05) [Support]
[loaded] com.anchorfree.ajaxserver.plist (2013-11-08) [Support]
[loaded] com.avast.init.plist (2016-06-23) [Support]
[loaded] com.avast.uninstall.plist (2016-06-23) [Support]
[loaded] com.avast.update.plist (2016-06-23) [Support]
[loaded] com.microsoft.office.licensingV2.helper.plist (2016-01-09) [Support]
[running] com.paceap.eden.licensed.plist (2012-07-12) [Support]
User Launch Agents: ⓘ
[loaded] com.avast.home.userinit.plist (2016-06-23) [Support]
[loaded] com.google.keystone.agent.plist (2016-03-03) [Support]
User Login Items: ⓘ
iTunesHelper Programm (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Jacob Zwengers öffentlicher Ordner Ordner (~/Public)
Other Apps: ⓘ
[failed] com.avast.account
[running] com.avast.daemon
[running] com.avast.fileshield
[running] com.avast.helper
[running] com.avast.proxy
[running] com.avast.service
[loaded] 380 Apple tasks
[running] 220 Apple tasks
Internet Plug-ins: ⓘ
Default Browser: 601 - SDK 10.11 (2016-06-30)
QuickTime Plugin: 7.7.3 (2016-06-30)
Safari Extensions: ⓘ
Avast Online Security - AVAST Software - http://www.avast.com (2016-01-30)
3rd Party Preference Panes: ⓘ
None
Time Machine: ⓘ
Time Machine not configured!
Top Processes by CPU: ⓘ
23% WindowServer
11% kernel_task
6% com.apple.WebKit.WebContent(7)
6% Dock
3% hidd
Top Processes by Memory: ⓘ
1.37 GB com.apple.WebKit.WebContent(7)
965 MB kernel_task
246 MB iTunes
229 MB com.avast.daemon
213 MB mdworker(15)
Virtual Memory Information: ⓘ
502 MB Free RAM
7.51 GB Used RAM (1.85 GB Cached)
101 MB Swap Used
Diagnostics Information: ⓘ
Jul 7, 2016, 11:55:13 PM Self test - passed
ich habe ein Problem mit meinem MacBook und hoffe, mir jemand weiterhelfen kann.
Folgende ist der Fall: MacBook relativ neu, ca. 6 Monate, ruckelt sehr häufig und der Cursor wird häufig zu einem bunten, sich drehenden Ball. Ich habe von Etre-Check gelesen und habe es einmal durchlaufen lassen.
Das Protokoll gebe ich als Anhang noch hinzu.
Besten Dank und mit freundlichen Grüßen
EtreCheck version: 2.9.13 (267)
Report generated 2016-07-09 11:07:17
Download EtreCheck from https://etrecheck.com
Runtime 1:49
Performance: Excellent
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Problem: Computer is too slow
Description:
Computer is very slow, beachballing too.
Hardware Information: ⓘ
MacBook Pro (Retina, 13-inch, Early 2015)
[Technical Specifications] - [User Guide] - [Warranty & Service]
MacBook Pro - model: MacBookPro12,1
1 2,7 GHz Intel Core i5 CPU: 2-core
8 GB RAM Not upgradeable
BANK 0/DIMM0
4 GB DDR3 1867 MHz ok
BANK 1/DIMM0
4 GB DDR3 1867 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en0: 802.11 a/b/g/n/ac
Battery: Health = Normal - Cycle count = 124
Video Information: ⓘ
Intel Iris Graphics 6100
Color LCD 2880 x 1800
System Software: ⓘ
OS X El Capitan 10.11.5 (15F34) - Time since boot: about one day
Disk Information: ⓘ
APPLE SSD SM0256G disk0 : (251 GB) (Solid State - TRIM: Yes)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 249.80 GB (115.71 GB free)
Core Storage: disk0s2 250.14 GB Online
USB Information: ⓘ
Broadcom Corp. Bluetooth USB Host Controller
Thunderbolt Information: ⓘ
Apple Inc. thunderbolt_bus
Gatekeeper: ⓘ
Mac App Store and identified developers
Kernel Extensions: ⓘ
/Library/Application Support/Avast/components/fileshield/unsigned
[loaded] com.avast.AvastFileShield (3.0.0 - SDK 10.10 - 2016-06-20) [Support]
/Library/Application Support/Avast/components/proxy/unsigned
[loaded] com.avast.PacketForwarder (2.1 - SDK 10.10 - 2016-06-20) [Support]
/Library/Application Support/Hotspot Shield
[not loaded] com.anchorfree.tun (1.1.1 - SDK 10.8 - 2016-01-28) [Support]
/System/Library/Extensions
[not loaded] com.paceap.kext.pacesupport.master (5.9 - SDK 10.6 - 2016-06-30) [Support]
/System/Library/Extensions/PACESupportFamily.kext/Contents/PlugIns
[not loaded] com.paceap.kext.pacesupport.leopard (5.9 - SDK 10.4 - 2016-04-23) [Support]
[not loaded] com.paceap.kext.pacesupport.panther (5.9 - SDK 10.-1 - 2016-04-23) [Support]
[loaded] com.paceap.kext.pacesupport.snowleopard (5.9 - SDK 10.6 - 2016-04-23) [Support]
[not loaded] com.paceap.kext.pacesupport.tiger (5.9 - SDK 10.4 - 2016-04-23) [Support]
System Launch Agents: ⓘ
[not loaded] 7 Apple tasks
[loaded] 144 Apple tasks
[running] 87 Apple tasks
System Launch Daemons: ⓘ
[not loaded] 45 Apple tasks
[loaded] 149 Apple tasks
[running] 96 Apple tasks
Launch Agents: ⓘ
[running] com.avast.update-agent.plist (2016-06-23) [Support]
[loaded] com.avast.userinit.plist (2016-06-23) [Support]
Launch Daemons: ⓘ
[loaded] PACESupport.plist (2012-07-11) [Support]
[loaded] com.adobe.agsservice.plist (2016-02-05) [Support]
[loaded] com.anchorfree.ajaxserver.plist (2013-11-08) [Support]
[loaded] com.avast.init.plist (2016-06-23) [Support]
[loaded] com.avast.uninstall.plist (2016-06-23) [Support]
[loaded] com.avast.update.plist (2016-06-23) [Support]
[loaded] com.microsoft.office.licensingV2.helper.plist (2016-01-09) [Support]
[running] com.paceap.eden.licensed.plist (2012-07-12) [Support]
User Launch Agents: ⓘ
[loaded] com.avast.home.userinit.plist (2016-06-23) [Support]
[loaded] com.google.keystone.agent.plist (2016-03-03) [Support]
User Login Items: ⓘ
iTunesHelper Programm (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Jacob Zwengers öffentlicher Ordner Ordner (~/Public)
Other Apps: ⓘ
[failed] com.avast.account
[running] com.avast.daemon
[running] com.avast.fileshield
[running] com.avast.helper
[running] com.avast.proxy
[running] com.avast.service
[loaded] 380 Apple tasks
[running] 220 Apple tasks
Internet Plug-ins: ⓘ
Default Browser: 601 - SDK 10.11 (2016-06-30)
QuickTime Plugin: 7.7.3 (2016-06-30)
Safari Extensions: ⓘ
Avast Online Security - AVAST Software - http://www.avast.com (2016-01-30)
3rd Party Preference Panes: ⓘ
None
Time Machine: ⓘ
Time Machine not configured!
Top Processes by CPU: ⓘ
23% WindowServer
11% kernel_task
6% com.apple.WebKit.WebContent(7)
6% Dock
3% hidd
Top Processes by Memory: ⓘ
1.37 GB com.apple.WebKit.WebContent(7)
965 MB kernel_task
246 MB iTunes
229 MB com.avast.daemon
213 MB mdworker(15)
Virtual Memory Information: ⓘ
502 MB Free RAM
7.51 GB Used RAM (1.85 GB Cached)
101 MB Swap Used
Diagnostics Information: ⓘ
Jul 7, 2016, 11:55:13 PM Self test - passed