- Registriert
- 07.07.19
- Beiträge
- 20
Hallo!
Der iMac meines Vaters ist leider seit einigen Monaten sehr langsam. Hier ist der Etrecheck-Bericht. Woran könnte es liegen:
EtreCheck version: 5.5.5 (5111)
Report generated: 2020-06-03 18:39:27
Download EtreCheck from https://etrecheck.com
Runtime: 10:34
Performance: Poor
Sandbox: Enabled
Full drive access: Disabled
Problem: Computer is too slow
Major Issues:
Anything that appears on this list needs immediate attention.
No Time Machine backup - Time Machine backup not found.
Failing hard drive - This machine has a hard drive that appears to be failing.
Software performance problems - Software seems to be causing performance problems.
Minor Issues:
These issues do not need immediate attention but they may indicate future problems or opportunities for improvement.
Clean up - There are orphan files that could be removed.
Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system.
Limited drive access - More information may be available with Full Drive Access.
Hardware Information:
iMac (21.5-inch, Late 2013)
iMac Model: iMac14,1
2,7 GHz Quad-Core Intel Core i5 (i5-4570R) CPU: 4-core
8 GB RAM - Upgradeable by an Apple Authorized Service Provider
BANK 0/DIMM0 - 4 GB DDR3 1600
BANK 1/DIMM0 - 4 GB DDR3 1600
Video Information:
Intel Iris Pro - VRAM: 1536 MB
iMac 1920 x 1080
Drives:
disk0 - APPLE HDD HTS541010A9E662 1.00 TB (Mechanical - 5400 RPM)
Internal SATA 3 Gigabit Serial ATA
disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk0s2 [APFS Container] 1000.00 GB
disk1 [APFS Virtual drive] 1000.00 GB (Shared by 5 volumes)
disk1s1 - M******************n (APFS) [APFS Virtual drive] (Shared - 561.32 GB used)
disk1s2 - Preboot (APFS) [APFS Preboot] (Shared)
disk1s3 - Recovery (APFS) [Recovery] (Shared)
disk1s4 - VM (APFS) [APFS VM] (Shared - 4.30 GB used)
disk1s5 - Macintosh HD (APFS) (Shared - 11.17 GB used)
Mounted Volumes:
disk1s1 - M******************n [APFS Virtual drive]
1000.00 GB (Shared - 561.32 GB used, 676.42 GB available, 422.39 GB free)
APFS
Mount point: /System/Volumes/Data
disk1s4 - VM [APFS VM]
1000.00 GB (Shared - 4.30 GB used, 422.39 GB free)
APFS
Mount point: /private/var/vm
disk1s5 - Macintosh HD
1000.00 GB (Shared - 11.17 GB used, 676.42 GB available, 422.39 GB free)
APFS
Mount point: /
Read-only: Yes
Network:
Interface Bluetooth-Modem: Bluetooth DUN
Interface en0: Ethernet
Interface en1: Wi-Fi
802.11 a/b/g/n/ac
Interface en4: Bluetooth PAN
Interface bridge0: Thunderbolt Bridge
System Software:
macOS Catalina 10.15.4 (19E287)
Time since boot: Less than an hour
Notifications:
Notifications not available without Full Drive Access.
Security:
Gatekeeper: Enabled
System Integrity Protection: Enabled
Antivirus software: Apple
Unsigned Files:
Launchd: /Library/LaunchAgents/com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist
Executable: /Library/Application Support/Adobe/ARMDC/Application/Acrobat Update Helper.app/Contents/MacOS/Acrobat Update Helper
Details: Close match found in the whitelist - probably OK
System Launch Agents:
[Not Loaded] 17 Apple tasks
[Loaded] 166 Apple tasks
[Running] 129 Apple tasks
[Other] One Apple task
System Launch Daemons:
[Not Loaded] 35 Apple tasks
[Loaded] 172 Apple tasks
[Running] 127 Apple tasks
[Other] 3 Apple tasks
Launch Agents:
[Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (? ed2af8df - installed 2019-08-09)
Launch Daemons:
[Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2019-08-09)
[Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2019-08-09)
[Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2019-09-19)
User Login Items:
[Not Loaded] HP Device Monitor (HP Inc. - installed 2019-07-21)
Modern Login Item
/Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app
[Not Loaded] HP Product Research (HP Inc. - installed 2019-07-21)
Modern Login Item
/Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app
[Not Loaded] Show Desktop Status (MF85NRPL4W - installed 2018-11-10)
Modern Login Item
~/Downloads/Show Desktop/Show Desktop.app/Contents/Library/LoginItems/Show Desktop Status.app
Internet Plug-ins:
AdobePDFViewer: 19.021.20061 (Adobe Systems, Inc. - installed 2019-12-22)
AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2019-12-22)
User Internet Plug-ins:
User Internet Plug-ins need Full Drive Access
User Audio Plug-ins:
User Audio Plug-ins need Full Drive Access
User iTunes Plug-ins:
User iTunes Plug-ins need Full Drive Access
Time Machine:
Time Machine Not Configured!
Performance:
System Load: 2.53 (1 min ago) 1.86 (5 min ago) 1.40 (15 min ago)
Nominal I/O speed: 4.31 MB/s
File system: 121.54 seconds (timed out)
Write speed: 45 MB/s
Read speed: 46 MB/s
CPU Usage Snapshot:
Type Overall
System: 5 %
User: 11 %
Idle: 84 %
Top Processes Snapshot by CPU:
Process (count) CPU (Source - Location)
Other processes 44.58 % (?)
trustd 14.72 % (Apple)
EtreCheck 4.00 % (App Store)
CoreServicesUIAgent 0.52 % (Apple)
cloudphotod 0.44 % (Apple)
Top Processes Snapshot by Memory:
Process (count) RAM usage (Source - Location)
EtreCheck 488 MB (App Store)
Photos 241 MB (Apple)
photolibraryd 81 MB (Apple)
accountsd 81 MB (Apple)
photoanalysisd 79 MB (Apple)
Top Processes Snapshot by Network Use:
Process Input / Output (Source - Location)
Other processes 22 MB / 945 KB (?)
Mail 3 MB / 12 KB (Apple)
rapportd 34 KB / 8 KB (Apple)
SystemUIServer 0 B / 64 B (Apple)
mdworker_shared 0 B / 0 B (Apple)
Virtual Memory Information:
Physical RAM: 8 GB
Free RAM: 1.25 GB
Used RAM: 3.35 GB
Cached files: 3.41 GB
Available RAM: 4.65 GB
Swap Used: 0 B
Software Installs (past 30 days):
Install Date Name (Version)
2020-05-14 Pages (10.0)
2020-05-21 MRTConfigData (1.60)
2020-05-21 XProtectPlistConfigData (2121)
2020-06-03 EtreCheck (5.5.5)
Clean up:
/Library/LaunchAgents/com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist
/Library/Application Support/Adobe/ARMDC/Application/Acrobat Update Helper.app/Contents/MacOS/Acrobat Update Helper
Executable not found
Diagnostics Information (past 7-30 days):
Directory /Library/Logs/DiagnosticReports is not accessible.
Enable Full Drive Access to see more information.
End of report
Der iMac meines Vaters ist leider seit einigen Monaten sehr langsam. Hier ist der Etrecheck-Bericht. Woran könnte es liegen:
EtreCheck version: 5.5.5 (5111)
Report generated: 2020-06-03 18:39:27
Download EtreCheck from https://etrecheck.com
Runtime: 10:34
Performance: Poor
Sandbox: Enabled
Full drive access: Disabled
Problem: Computer is too slow
Major Issues:
Anything that appears on this list needs immediate attention.
No Time Machine backup - Time Machine backup not found.
Failing hard drive - This machine has a hard drive that appears to be failing.
Software performance problems - Software seems to be causing performance problems.
Minor Issues:
These issues do not need immediate attention but they may indicate future problems or opportunities for improvement.
Clean up - There are orphan files that could be removed.
Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system.
Limited drive access - More information may be available with Full Drive Access.
Hardware Information:
iMac (21.5-inch, Late 2013)
iMac Model: iMac14,1
2,7 GHz Quad-Core Intel Core i5 (i5-4570R) CPU: 4-core
8 GB RAM - Upgradeable by an Apple Authorized Service Provider
BANK 0/DIMM0 - 4 GB DDR3 1600
BANK 1/DIMM0 - 4 GB DDR3 1600
Video Information:
Intel Iris Pro - VRAM: 1536 MB
iMac 1920 x 1080
Drives:
disk0 - APPLE HDD HTS541010A9E662 1.00 TB (Mechanical - 5400 RPM)
Internal SATA 3 Gigabit Serial ATA
disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk0s2 [APFS Container] 1000.00 GB
disk1 [APFS Virtual drive] 1000.00 GB (Shared by 5 volumes)
disk1s1 - M******************n (APFS) [APFS Virtual drive] (Shared - 561.32 GB used)
disk1s2 - Preboot (APFS) [APFS Preboot] (Shared)
disk1s3 - Recovery (APFS) [Recovery] (Shared)
disk1s4 - VM (APFS) [APFS VM] (Shared - 4.30 GB used)
disk1s5 - Macintosh HD (APFS) (Shared - 11.17 GB used)
Mounted Volumes:
disk1s1 - M******************n [APFS Virtual drive]
1000.00 GB (Shared - 561.32 GB used, 676.42 GB available, 422.39 GB free)
APFS
Mount point: /System/Volumes/Data
disk1s4 - VM [APFS VM]
1000.00 GB (Shared - 4.30 GB used, 422.39 GB free)
APFS
Mount point: /private/var/vm
disk1s5 - Macintosh HD
1000.00 GB (Shared - 11.17 GB used, 676.42 GB available, 422.39 GB free)
APFS
Mount point: /
Read-only: Yes
Network:
Interface Bluetooth-Modem: Bluetooth DUN
Interface en0: Ethernet
Interface en1: Wi-Fi
802.11 a/b/g/n/ac
Interface en4: Bluetooth PAN
Interface bridge0: Thunderbolt Bridge
System Software:
macOS Catalina 10.15.4 (19E287)
Time since boot: Less than an hour
Notifications:
Notifications not available without Full Drive Access.
Security:
Gatekeeper: Enabled
System Integrity Protection: Enabled
Antivirus software: Apple
Unsigned Files:
Launchd: /Library/LaunchAgents/com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist
Executable: /Library/Application Support/Adobe/ARMDC/Application/Acrobat Update Helper.app/Contents/MacOS/Acrobat Update Helper
Details: Close match found in the whitelist - probably OK
System Launch Agents:
[Not Loaded] 17 Apple tasks
[Loaded] 166 Apple tasks
[Running] 129 Apple tasks
[Other] One Apple task
System Launch Daemons:
[Not Loaded] 35 Apple tasks
[Loaded] 172 Apple tasks
[Running] 127 Apple tasks
[Other] 3 Apple tasks
Launch Agents:
[Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (? ed2af8df - installed 2019-08-09)
Launch Daemons:
[Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2019-08-09)
[Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2019-08-09)
[Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2019-09-19)
User Login Items:
[Not Loaded] HP Device Monitor (HP Inc. - installed 2019-07-21)
Modern Login Item
/Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app
[Not Loaded] HP Product Research (HP Inc. - installed 2019-07-21)
Modern Login Item
/Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app
[Not Loaded] Show Desktop Status (MF85NRPL4W - installed 2018-11-10)
Modern Login Item
~/Downloads/Show Desktop/Show Desktop.app/Contents/Library/LoginItems/Show Desktop Status.app
Internet Plug-ins:
AdobePDFViewer: 19.021.20061 (Adobe Systems, Inc. - installed 2019-12-22)
AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2019-12-22)
User Internet Plug-ins:
User Internet Plug-ins need Full Drive Access
User Audio Plug-ins:
User Audio Plug-ins need Full Drive Access
User iTunes Plug-ins:
User iTunes Plug-ins need Full Drive Access
Time Machine:
Time Machine Not Configured!
Performance:
System Load: 2.53 (1 min ago) 1.86 (5 min ago) 1.40 (15 min ago)
Nominal I/O speed: 4.31 MB/s
File system: 121.54 seconds (timed out)
Write speed: 45 MB/s
Read speed: 46 MB/s
CPU Usage Snapshot:
Type Overall
System: 5 %
User: 11 %
Idle: 84 %
Top Processes Snapshot by CPU:
Process (count) CPU (Source - Location)
Other processes 44.58 % (?)
trustd 14.72 % (Apple)
EtreCheck 4.00 % (App Store)
CoreServicesUIAgent 0.52 % (Apple)
cloudphotod 0.44 % (Apple)
Top Processes Snapshot by Memory:
Process (count) RAM usage (Source - Location)
EtreCheck 488 MB (App Store)
Photos 241 MB (Apple)
photolibraryd 81 MB (Apple)
accountsd 81 MB (Apple)
photoanalysisd 79 MB (Apple)
Top Processes Snapshot by Network Use:
Process Input / Output (Source - Location)
Other processes 22 MB / 945 KB (?)
Mail 3 MB / 12 KB (Apple)
rapportd 34 KB / 8 KB (Apple)
SystemUIServer 0 B / 64 B (Apple)
mdworker_shared 0 B / 0 B (Apple)
Virtual Memory Information:
Physical RAM: 8 GB
Free RAM: 1.25 GB
Used RAM: 3.35 GB
Cached files: 3.41 GB
Available RAM: 4.65 GB
Swap Used: 0 B
Software Installs (past 30 days):
Install Date Name (Version)
2020-05-14 Pages (10.0)
2020-05-21 MRTConfigData (1.60)
2020-05-21 XProtectPlistConfigData (2121)
2020-06-03 EtreCheck (5.5.5)
Clean up:
/Library/LaunchAgents/com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist
/Library/Application Support/Adobe/ARMDC/Application/Acrobat Update Helper.app/Contents/MacOS/Acrobat Update Helper
Executable not found
Diagnostics Information (past 7-30 days):
Directory /Library/Logs/DiagnosticReports is not accessible.
Enable Full Drive Access to see more information.
End of report