iMac öffnet nach einer Zeit keine Programme mehr

[Berryon]

Moin moin ich bin Berry und neu im Forum.
Ich hab das große Problem das nach einer Zeit mein iMac keine Programme mehr öffnet.
Das Wappen springt die ganze Zeit und das wars.
Das einzige was ich noch machen kann ist den iMac mit der Einschalttaste sofort herunterzufahren weil er auch nicht richtig herunterfährt. Wenn ich ihn nämlich so herunterfahre wird der Bildschirm schwarz und der Mauszeiger zeigt an das der iMac "nicht reagiert" (Also die Maus wird halt zum Kreis der dann bunt wird).

Ich bitte um Hilfe!

LG Berry

 

[dg2rbf]

Hi,
mit so spärlichen Infos zu deinem Betriebssystem u Rechner, kann dir leider keiner Helfen, bitte mehr Infos !!

Gruß Franz

 

[Berryon]

Moin Franz sorry hab vergessen die Fotos reinzupacken
hier sind links zu den Fotos
http://prntscr.com/lvdtz1
http://prntscr.com/lvdu46

 

[trexx]

Ich tippe auf Malware oder den Speicher - aber nur durch die Glaskugel. Mal bitte etrecheck drüberlaufen lassen und das Ergebnis in Code Tags posten.

 

[dg2rbf]

Hi,
auch mit Malwarebytes, würde ich mal das System/Benutzerordner scannen lassen, aber nur von der Orginalpage downloaden , auch Fotos kann man hier hochladen, externe Hoster sind hier verpönt, viele User sehen sich Fotos auf externen Hostern, aus Prinzip nicht an !!

Gruß Franz

 

[Berryon]

Ich tippe auf Malware oder den Speicher - aber nur durch die Glaskugel. Mal bitte etrecheck drüberlaufen lassen und das Ergebnis in Code Tags posten.

Was ist das? hab schon den Check gemacht indem man den mac Ausschaltet und d drückt. Mein Antivirus (Avira hat auf nichts hingewiesen)

 

[Macbeatnik]

Wenn man nicht das Problem in der Malware Avira zu suchen ist was hat dich denn geritten derartigen Dreck zu installieren.
Ansonsten zur Problemlösung,

-ein neuangelegten Benutzer ( nur zum Testen) zeigen sich dort auch die Probleme
-gleiche Probleme auch im safemode
- gibt es Log Einträge zum Problem
-etrecheck Log könnte die installierten Programme und Erweiterungen, sowie auch Probleme aufzeigen. Lade dir etrecheck, das zeigt dir dann die installierten Erweiterungen an, eventuell findet man da einen der üblichen Verdächtigen: http://www.etresoft.com/etrecheck
Du kannst das Log auch hier posten, hier findet sich immer jemand, der das lesen und interpretieren kann. Aber bitte über den erweiterten Editor ( unten neben dem Antwort Button ) und dort dann über den Button „ Code“ gekennzeichnet durch das Rauten Zeichen (#). oder hier die passende Anleitung:
http://www.apfeltalk.de/community/t...konsoleneintraegen-und-etrecheck-logs.428442/

 

[dg2rbf]

Hi,
Hier kommt ein Screeshot.



Gruß Franz

 

[dg2rbf]

Hi,
Virenscanner in Mac OsX/macOS, machen zu 98% Probleme, für Privateinsatz absolut Unnötig.

Gruß Franz

 

[Berryon]

Etrecheck wird gerade gemacht gebe euch dann ein update.
Hier ist ein Foto vom Problem. (Ignoriert bitte den Schreibtisch musste noch was bis spät Abend erledigen)

Falls das Foto nicht funktioniert hier ist der Link: https://www.bilder-upload.eu/bild-9fa6db-1545137670.jpg.html

 

[Berryon]

[/https://www.bilder-upload.eu/bild-9fa6db-1545137670.jpg.html] Test

 

[Berryon]

[

was hat dich denn geritten derartigen Dreck zu installieren

][/QUOTE] Naja alles was im Mac App Store ist wurde auch geprüft nehme ich mal an.

 

[Berryon]

So hier ist ad Ergebnis

EtreCheck version: 5.1 (5020)
Report generated: 2018-12-18 14:02:39
Download EtreCheck from https://etrecheck.com
Runtime: 14:11
Performance: Poor
Sandbox: Enabled
Full drive access: Disabled

Problem: Other problem
Description:
When I dont use my mac after a long time it dont react i become a black screen and I cant do anything

Major Issues:
  Anything that appears on this list needs immediate attention.
  No Time Machine backup - Time Machine backup not found.
  Failing hard drive - This machine has an older, mechanical hard disk that appears to be failing.
  Unsigned files - There are unsigned software files installed that could be adware and should be reviewed.

Minor Issues:
  These issues do not need immediate attention but they may indicate future problems.
  Clean up - There are orphan files that could be removed.
  System modifications - There are a large number of system modifications running in the background.
  Abnormal shutdown - Your machine shut down abnormally.
  Limited drive access - More information may be available with Full Drive Access.

Hardware Information:
  iMac (Retina 5K, 27-inch, Late 2015)
  iMac Model: iMac17,1
  1 3,2 GHz Intel Core i5 (i5-6500) CPU: 4-core
  8 RAM - Upgradeable
    BANK 0/DIMM0 - 4 GB DDR3 1867  ok
    BANK 0/DIMM1 - Empty   
    BANK 1/DIMM0 - 4 GB DDR3 1867  ok
    BANK 1/DIMM1 - Empty   

Video Information:
  AMD Radeon R9 M390 - VRAM: 2048 MB
    iMac 5120 x 2880

Drives:
  disk0 - APPLE SSD AP0032H 24.00 GB (Solid State - TRIM: Yes)
  Internal PCI-Express 5.0 GT/s x4 NVM Express
    disk0s1 - EFI [EFI] 315 MB
    disk0s2 [APFS Fusion Drive] 23.69 GB
      disk2 [APFS Virtual drive] 1.02 TB (Shared by 4 volumes)
        disk2s1 - Macintosh HD (APFS) (Shared - 339.16 GB used)
        disk2s2 - Preboot (APFS) [APFS Preboot] (Shared)
        disk2s3 - Recovery (APFS) [Recovery] (Shared)
        disk2s4 - VM (APFS) [APFS VM] (Shared - 2.15 GB used)

  disk1 - APPLE HDD ST1000DM003 1.00 TB (Mechanical - 7200 RPM)
  Internal SATA 3 Gigabit Serial ATA
    disk1s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
    disk1s2 [APFS Fusion Drive] 1000.00 GB
      disk2 [APFS Virtual drive] 1.02 TB (Shared by 4 volumes)
        disk2s1 - Macintosh HD (APFS) (Shared - 339.16 GB used)
        disk2s2 - Preboot (APFS) [APFS Preboot] (Shared)
        disk2s3 - Recovery (APFS) [Recovery] (Shared)
        disk2s4 - VM (APFS) [APFS VM] (Shared - 2.15 GB used)

Mounted Volumes:
  disk2s1 - Macintosh HD 1.02 TB (677.29 GB free)
    APFS
    Mount point: /

  disk2s4 - VM [APFS VM] (Shared - 2.15 GB used)
    APFS
    Mount point: /private/var/vm

Network:
  Interface en0: Ethernet
  Interface en15: iPhone 11
  Interface en14: iPhone 10
  Interface en13: iPhone 9
  Interface en12: iPhone 8
  Interface en11: iPhone 7
  Interface en9: iPhone 5
  Interface en8: iPhone 4
  Interface en7: iPhone 3
  Interface en5: iPhone
  Interface en6: iPhone 2
  Interface en1: Wi-Fi
    802.11 a/b/g/n/ac
  Interface en10: iPhone 6
  Interface en4: Bluetooth PAN
  Interface bridge0: Thunderbolt Bridge

System Software:
  macOS Mojave 10.14.2 (18C54)
  Time since boot: Less than an hour

Security:
  System Status
  Gatekeeper Enabled
  System Integrity Protection Enabled

Unsigned Files:
  Launchd: /Library/LaunchAgents/com.avira.antivirus.notifications.agent.plist
    Executable: /Applications/Avira.app/Contents/MacOS/AV_Scheduler --showNotification
    Details: Exact match found in the whitelist - probably OK

  Launchd: ~/Library/LaunchAgents/com.cisco.videoguard10.plist
    Executable: /bin/sh -c $HOME/Library/Cisco/VideoGuardPlayer/VideoGuard10/VideoGuard10.bundle/Contents/Resources/setupServer.sh
    Details: Restrictive config permissions - possibly adware

  Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist
    Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool
    Details: Exact match found in the whitelist - probably OK

  Launchd: /Library/LaunchAgents/com.avira.helper.avstats.plist
    Executable: /Applications/Utilities/Avira-Uninstall.app/Contents/MacOS/AvStats server start
    Details: Exact match found in the whitelist - probably OK

  Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist
    Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck
    Details: Exact match found in the whitelist - probably OK

  Launchd: /Library/LaunchAgents/com.avira.antivirus.scheduler.agent.plist
    Executable: /Applications/Avira.app/Contents/MacOS/AV_Scheduler --callbackFromGuard
    Details: Exact match found in the whitelist - probably OK

  Launchd: /Library/LaunchAgents/com.avira.antivirus.update.default.plist
    Executable: /Applications/Avira.app/Contents/MacOS/AV_Scheduler -j update
    Details: Exact match found in the whitelist - probably OK

  Launchd: ~/Library/LaunchAgents/com.cisco.videoguard10.uninstall.plist
    Executable: /bin/sh ~/.cisco/VideoGuard/uninstall/cisco_videoguard10/condUninstall.sh
    Details: Restrictive config permissions - possibly adware

  Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Java-Updater.plist
    Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck
    Details: Exact match found in the whitelist - probably OK

  Launchd: ~/Library/LaunchAgents/com.BlueStacks.AppPlayer.Service.plist
    Executable: /Applications/BlueStacks.app/Contents/MacOS/bstservice Android
    Details: Exact match found in the whitelist - probably OK

  Launchd: /Library/LaunchAgents/com.razer.rzupdater.plist
    Executable: /Library/Application Support/Razer/RzUpdater.app/Contents/MacOS/RzUpdater
    Details: Exact match found in the whitelist - probably OK

  Launchd: ~/Library/LaunchAgents/com.valvesoftware.steamclean.plist
    Executable: ~/Library/Application Support/Steam/SteamApps/steamclean Public
    Details: Exact match found in the whitelist - probably OK

  Launchd: ~/Library/LaunchAgents/com.BlueStacks.AppPlayer.UninstallWatcher.plist
    Executable: /bin/sh ~/Library/BlueStacks/UninstallWatcher
    Details: Exact match found in the whitelist - probably OK

  Launchd: /Library/LaunchAgents/com.avira.antivirus.odscan.default.plist
    Executable: /Applications/Avira.app/Contents/MacOS/AV_Scheduler -j scan -d /Applications/Avira.app/Contents/Resources/av_scheduler_plugin/scanjobfiles/com.avira.antivirus.odscan.default.ini -l 1544715040
    Details: Exact match found in the whitelist - probably OK

  Launchd: ~/Library/LaunchAgents/com.adobe.AAM.Updater-1.0.plist
    Executable: /Library/Application Support/Adobe/OOBE/PDApp/UWA/UpdaterStartupUtility -mode
    Details: Exact match found in the whitelist - probably OK

  Launchd: /Library/LaunchAgents/com.avira.antivirus.general.agent.plist
    Executable: /Applications/Avira.app/Contents/MacOS/AV_Scheduler --taskFromDaemon
    Details: Exact match found in the whitelist - probably OK

  Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Helper-Tool.plist
    Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool
    Details: Exact match found in the whitelist - probably OK

  Launchd: ~/Library/LaunchAgents/com.cisco.videoguardmonitor.plist
    Executable: /bin/sh -c $HOME/Library/Cisco/VideoGuardPlayer/VideoGuardMonitor/VideoGuardMonitor.bundle/Contents/Resources/launch.sh
    Details: Exact match found in the whitelist - probably OK

  Launchd: /Library/LaunchDaemons/com.avira.antivirus.dbcleaner.plist
    Executable: /Applications/Avira.app/Contents/MacOS/dbcleaner
    Details: Exact match found in the whitelist - probably OK

  Launchd: ~/Library/LaunchAgents/com.skype.skype.shareagent.plist
    Executable: ~/Desktop/Skype.app/Contents/Library/LaunchServices/com.skype.skype.shareagent.bundle/Contents/MacOS/com.skype.skype.shareagent
    Details: Exact match found in the whitelist - probably OK

  Launchd: /Library/LaunchDaemons/org.serviio.server.plist
    Executable: /bin/bash '/Library/Application Support/Serviio/bin/serviio.sh'
    Details: Exact match found in the whitelist - probably OK

  Launchd: /Library/LaunchAgents/com.avira.antivirus.telemetry.agent.plist
    Executable: /Applications/Avira.app/Contents/MacOS/AV_Scheduler --showTelemetry
    Details: Exact match found in the whitelist - probably OK

Kernel Extensions:
  /Library/Extensions
    Soundflower.kext (2.0b2 - SDK 10.10)
    FileAccessControl.kext (1.2.5 - SDK 10.9)
    RazerHid.kext (21.80 - SDK 10.9)

System Launch Agents:
  [Not Loaded]  16 Apple tasks
  [Loaded]  168 Apple tasks
  [Running]  115 Apple tasks

System Launch Daemons:
  [Not Loaded]  37 Apple tasks
  [Loaded]  184 Apple tasks
  [Running]  114 Apple tasks
  [Other]  One Apple task

Launch Agents:
  [Not Loaded] com.avira.antivirus.iris.plist (Avira Operations GmbH & Co. KG - installed 2018-12-05)
  [Loaded] com.avira.antivirus.telemetry.agent.plist (? a4625078  - installed 2018-12-05)
  [Loaded] com.avira.antivirus.iris.notify.plist (Avira Operations GmbH & Co. KG - installed 2018-12-05)
  [Not Loaded] com.oracle.java.Java-Updater.plist (? 989cb1c8  - installed 2018-07-07)
  [Other] com.adobe.AdobeCreativeCloud.plist (? faec172d  - installed 2018-11-06)
  [Loaded] com.avira.antivirus.general.agent.plist (? 94ca9a28  - installed 2018-12-05)
  [Not Loaded] com.razerzone.rzdeviceengine.plist (Razer USA Ltd. - installed 2018-11-07)
  [Loaded] com.avira.antivirus.gjallarhorn.plist (Avira Operations GmbH & Co. KG - installed 2018-12-05)
  [Loaded] com.avira.servicehub.license.plist (Avira Operations GmbH & Co. KG - installed 2018-12-05)
  [Loaded] com.avira.antivirus.stats.plist (Avira Operations GmbH & Co. KG - installed 2018-11-06)
  [Loaded] com.avira.antivirus.odscan.default.plist (? 7720aa1d  - installed 2018-12-13)
  [Loaded] com.avira.servicehub.license.poll.plist (Avira Operations GmbH & Co. KG - installed 2018-12-05)
  [Running] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2018-11-01)
  [Loaded] com.avira.antivirus.update.default.plist (? 7dca32a5  - installed 2018-12-05)
  [Running] com.avira.antivirus.systray.plist (Avira Operations GmbH & Co. KG - installed 2018-12-05)
  [Running] com.razer.rzupdater.plist (? 2bbe2bd1  - installed 2018-11-07)
  [Not Loaded] com.adobe.AAM.Updater-1.0.plist (? ffb65062  - installed 2017-03-20)
  [Loaded] com.avira.antivirus.scheduler.agent.plist (? 4b765eec  - installed 2018-12-05)
  [Running] com.avira.helper.avstats.plist (? cf66ea88  - installed 2018-10-08)
  [Other] com.avira.antivirus.notifications.agent.plist (? 8b13021d  - installed 2018-12-05)
  [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-11-01)

Launch Daemons:
  [Loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2018-11-29)
  [Loaded] com.avira.antivirus.dbcleaner.plist (? 223cb974  - installed 2018-12-05)
  [Loaded] com.adobe.acc.installer.v2.plist (Adobe Systems, Inc. - installed 2018-11-06)
  [Loaded] com.ea.origin.ESHelper.plist (EA Swiss Sarl - installed 2018-12-06)
  [Running] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2018-11-01)
  [Running] org.serviio.server.plist (? 16e32f40  - installed 2018-11-30)
  [Running] com.avira.helper.watchdox.plist (Avira Operations GmbH & Co. KG - installed 2018-11-06)
  [Loaded] com.BlueStacks.AppPlayer.bstservice_helper.plist (BlueStack Systems, Inc. - installed 2017-07-02)
  [Not Loaded] com.oracle.java.Helper-Tool.plist (? e3fefdd2  - installed 2018-07-07)

User Launch Agents:
  [Loaded] com.adobe.AAM.Updater-1.0.plist (? 0  - installed 2017-03-20)
  [Loaded] com.valvesoftware.steamclean.plist (? 0  - installed 2018-12-17)
  [Other] com.iobit.iosMonitor.plist (? 0  - installed 2018-10-28)
  [Other] com.BlueStacks.AppPlayer.Updater.plist (? 0  - installed 2017-07-02)
  [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2018-07-18)
  [Loaded] com.skype.skype.shareagent.plist (? 0  - installed 2017-12-03)
  [Loaded] com.ea.origin.WebHelper.plist (EA Swiss Sarl - installed 2018-12-13)
  [Loaded] com.BlueStacks.AppPlayer.Service.plist (? 0  - installed 2017-07-02)
  [Loaded] com.epicgames.launcher.plist (Epic Games, Inc. - installed 2018-06-26)
  [Loaded] com.cisco.videoguard10.uninstall.plist (? 0  - installed 2018-12-12)
  [Loaded] com.BlueStacks.AppPlayer.UninstallWatcher.plist (? 0  - installed 2017-07-02)
  [Running] com.cisco.videoguardmonitor.plist (? 0  - installed 2018-12-12)
  [Loaded] com.cisco.videoguard10.plist (? 0  - installed 2018-12-12)
  [Other] com.wondershare.TunesGoHelper.plist (YZC2T44ZDX - installed 2017-01-19)

User Login Items:
  ShazamHelper (App Store - installed 2018-11-22)
     (/Applications/Shazam.app/Contents/Library/LoginItems/ShazamHelper.app)

  StartUpHelper (Spotify - installed 2018-12-17)
     (/Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app)

Internet Plug-ins:
  Silverlight: 5.1.50901.0 (installed 2018-10-27)
  FlashPlayer-10.6: 32.0.0.101 (installed 2018-12-06)
  QuickTime Plugin: 7.7.3 (installed 2018-12-13)
  Flash Player: 32.0.0.101 (installed 2018-12-06)
  JavaAppletPlugin: Java 8 Update 181 build 13 (installed 2018-10-02)
  AdobeAAMDetect: 3.0.0.0 (installed 2018-11-06)

Audio Plug-ins:
  RazerKraken7.1V2Audio: 1.1 (installed 2018-12-18)

3rd Party Preference Panes:
  Flash Player (installed 2018-11-29)
  Java (installed 2018-10-02)

Time Machine:
  Time Machine Not Configured!

Performance:
  System Load: 1.68 (1 min ago) 1.59 (5 min ago) 0.83 (15 min ago)
  Nominal I/O speed: 2.96 MB/s
  File system: 162.07 seconds (timed out)
  Write speed: 202 MB/s
  Read speed: 322 MB/s

CPU Usage:
  Type Overall
  System 11 %
  User 15 %
  Idle 74 %

Top Processes by CPU:
  Process (count) CPU (Source - Location)
  Other processes 77.91 % (?)
  Safari 11.15 % (Apple)
  com.apple.WebKit.WebContent (2) 7.69 % (Apple)
  EtreCheck 3.15 % (App Store)
  Dock 0.88 % (Apple)

Top Processes by Memory:
  Process (count) RAM usage (Source - Location)
  EtreCheck 598 MB (App Store)
  com.apple.WebKit.WebContent (2) 441 MB (Apple)
  App Store 386 MB (Apple)
  Dock 140 MB (Apple)
  Safari 137 MB (Apple)

Top Processes by Network Use:
  Process Input / Output (Source - Location)
  com.apple.WebKit.Networking 1 MB / 148 KB (Apple)
  Spotify 940 KB / 334 KB (Spotify)
  mDNSResponder 88 KB / 71 KB (Apple)
  Shazam 35 KB / 37 KB (App Store)
  java 48 KB / 0 B (?)

Virtual Memory Information:
  Available RAM 2.52 GB
  Free RAM 15 MB
  Used RAM 5.48 GB
  Cached files 2.50 GB
  Swap Used 0 B

Software Installs (past 30 days):
  Install Date Name (Version)
  2018-11-22 Shazam (2.1)
  2018-12-06 Adobe Flash Player
  2018-12-06 Gatekeeper Configuration Data (157)
  2018-12-13 XProtectPlistConfigData (2101)
  2018-12-13 MRTConfigData (1.38)
  2018-12-18 EtreCheck (5.1)

Clean up:
  ~/Library/LaunchAgents/com.iobit.iosMonitor.plist
    ~/Library/Application Support/iFreeup/iFreeUp Monitor.app/Contents/MacOS/iFreeUp Monitor
    Executable not found
  ~/Library/LaunchAgents/com.BlueStacks.AppPlayer.Updater.plist
    /Applications/BlueStacks.app/Contents/MacOS/bstupdater
    Executable not found
  /Library/LaunchAgents/com.adobe.AdobeCreativeCloud.plist
    /Applications/Utilities/Adobe Creative Cloud/ACC/Creative Cloud.app/Contents/MacOS/Creative Cloud
    Executable not found
  /Library/LaunchAgents/com.adobe.AAM.Updater-1.0.plist
    /Library/Application Support/Adobe/OOBE/PDApp/UWA/UpdaterStartupUtility
    Executable not found

Diagnostics Information (past 7 days):
  2018-12-18 13:43:06 Last Shutdown Cause: 3 - Hard shutdown

  Directory /Library/Logs/DiagnosticReports is not accessible without Full Drive Access.

End of report

 

[Berryon]

Danke für die Antworten

 

[doc_holleday]

1) Laut Etrecheck liegt deine Festplatte im Sterben. Wenn nicht bereits getan, dann dringend die Daten auf einem weiteren Datenträger sichern

2) Avira ist als „Spaßbremse“ bekannt. Gemäß Anleitung des Herstellers deinstallieren.

3) Möglicherweise wurden einige Programme nicht sauber deinstalliert (alles was Etrecheck unter „Clean up“ listet). Das kann sich auch störend auswirken.

Hauptproblem wird aber die Festplatte sein.