Imac 27": plötzlich sehr langsam -- Systemeinstellung lassen sich nicht aufrufen

[Mooney]

Hallo,

ich hoffe Ihr könnt mir helfen. Seit Samstag läuft mein Imac nicht mehr rund. Nachdem ich den Computer neustarten musste, brauchte er für den Startvorgang fast 15 Minuten. Nachdem der Rechner hochgefahren ist, lässt sich einigermaßen mit ihm arbeiten. Nun wollte ich mal in die Systemeinstellungen rein. Diese lassen sich nicht mehr öffnen.

Folgender Fehler kommt als Meldung :

Process:         System Preferences [1218]
Path:            /Applications/System Preferences.app/Contents/MacOS/System Preferences
Identifier:      com.apple.systempreferences
Version:         11.0 (11.0)
Build Info:      SystemPrefsApp-214009000000000~8
Code Type:       X86-64 (Native)
Parent Process:  launchd [244]

Date/Time:       2014-06-18 13:01:14.628 +0200
OS Version:      Mac OS X 10.7.5 (11G63)
Report Version:  9

Interval Since Last Report:          15968 sec
Crashes Since Last Report:           37
Per-App Interval Since Last Report:  303 sec
Per-App Crashes Since Last Report:   8
Anonymous UUID:                      9D631332-C444-497E-B720-98077CB8C32C

Crashed Thread:  0  Dispatch queue: com.apple.main-thread

Exception Type:  EXC_BAD_ACCESS (SIGBUS)
Exception Codes: 0x000000000000000a, 0x0000000102d00000

VM Regions Near 0x102d00000:
    MALLOC_TINY            0000000102c00000-0000000102d00000 [ 1024K] rw-/rwx SM=PRV
--> mapped file            0000000102d00000-0000000102d0c000 [   48K] r--/rwx SM=COW  /System/Library/PreferencePanes/TimeMachine.prefPane/Contents/Resources/TimeMachine.icns
    shared memory          0000000102d0c000-0000000102d0d000 [    4K] rw-/rw- SM=SHM

Application Specific Information:
objc[1218]: garbage collection is ON

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0   libsystem_c.dylib                 0x00007fff8c18fcdc memmove$VARIANT$sse42 + 31
1   com.apple.ImageIO.framework       0x00007fff86d49d8a _CGImageSourceBindToPlugin + 277
2   com.apple.ImageIO.framework       0x00007fff86d4a9de CGImageSourceGetCount + 66
3   com.apple.AppKit                 0x00007fff8f6b811a +[NSBitmapImageRep _imagesWithData:hfsFileType:extension:zone:expandImageContentNow:includeAllReps:] + 382
4   com.apple.AppKit                 0x00007fff8f6b7f74 +[NSBitmapImageRep _imageRepsWithData:hfsFileType:extension:expandImageContentNow:] + 94
5   com.apple.AppKit                 0x00007fff8f6b7bc8 +[NSImageRep _imageRepsWithContentsOfURL:expandImageContentNow:giveUpOnNetworkURLsWithoutGoodExtensions:] + 932
6   com.apple.AppKit                 0x00007fff8f6b77e6 __-[NSImageURLReferencingRepProvider representations]_block_invoke_1 + 48
7   com.apple.Foundation             0x00007fff8461b347 _NSFaultInObject + 35
8   com.apple.AppKit                 0x00007fff8f688437 -[NSImageURLReferencingRepProvider representations] + 80
9   com.apple.AppKit                 0x00007fff8fa7d988 -[NSImageURLReferencingRepProvider copyWithZone:] + 138
10  com.apple.AppKit                 0x00007fff8fa7ecdb __-[NSImage copyWithZone:]_block_invoke_2 + 127
11  com.apple.AppKit                 0x00007fff8f64316d -[NSImage _usingRepProviderPerformBlock:] + 37
12  com.apple.AppKit                 0x00007fff8fa7b327 -[NSImage copyWithZone:] + 447
13  com.apple.CoreFoundation         0x00007fff8d4a2d54 0x7fff8d457000 + 310612
14  com.apple.systempreferences       0x0000000102aca4d3 0x102ac3000 + 29907
15  com.apple.systempreferences       0x0000000102ac9bc6 0x102ac3000 + 27590
16  libdispatch.dylib                 0x00007fff8e0b8a82 _dispatch_call_block_and_release + 18
17  libdispatch.dylib                 0x00007fff8e0ba8f2 _dispatch_main_queue_callback_4CF + 308
18  com.apple.CoreFoundation         0x00007fff8d48fe7c 0x7fff8d457000 + 233084
19  com.apple.CoreFoundation         0x00007fff8d48f486 0x7fff8d457000 + 230534
20  com.apple.systempreferences       0x0000000102ac6794 0x102ac3000 + 14228
21  com.apple.systempreferences       0x0000000102ac767c 0x102ac3000 + 18044
22  com.apple.Foundation             0x00007fff845f4d0e __-[NSNotificationCenter addObserver:selector:name:oops:bject:]_block_invoke_1 + 47
23  com.apple.CoreFoundation         0x00007fff8d4a37ba 0x7fff8d457000 + 313274
24  com.apple.Foundation             0x00007fff845e0fc3 -[NSNotificationCenter postNotificationName:oops:bject:userInfo:] + 65
25  com.apple.AppKit                 0x00007fff8f639e2b -[NSApplication _postDidFinishNotification] + 212
26  com.apple.AppKit                 0x00007fff8f639b91 -[NSApplication _sendFinishLaunchingNotification] + 78
27  com.apple.AppKit                 0x00007fff8f638858 -[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:] + 242
28  com.apple.AppKit                 0x00007fff8f6385b9 -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 330
29  com.apple.CoreFoundation         0x00007fff8d4ed541 0x7fff8d457000 + 615745
30  com.apple.Foundation             0x00007fff846177c7 __-[NSAppleEventManager setEventHandler:andSelector:forEventClass:andEventID:]_block_invoke_1 + 101
31  com.apple.Foundation             0x00007fff8461674e -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 283
32  com.apple.Foundation             0x00007fff846165dc _NSAppleEventManagerGenericHandler + 105
33  com.apple.AE                     0x00007fff8b41ac25 aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned int, unsigned char*) + 200
34  com.apple.AE                     0x00007fff8b41ab03 _ZL25dispatchEventAndSendReplyPK6AEDescPS_ + 38
35  com.apple.AE                     0x00007fff8b41a9f7 aeProcessAppleEvent + 250
36  com.apple.HIToolbox               0x00007fff860e7b69 AEProcessAppleEvent + 102
37  com.apple.AppKit                 0x00007fff8f6359c5 _DPSNextEvent + 1247
38  com.apple.AppKit                 0x00007fff8f63507d -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 135
39  com.apple.AppKit                 0x00007fff8f6319b9 -[NSApplication run] + 470
40  com.apple.AppKit                 0x00007fff8f8adeac NSApplicationMain + 867
41  com.apple.systempreferences       0x0000000102ac4b30 0x102ac3000 + 6960

Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0   libsystem_kernel.dylib           0x00007fff851507e6 kevent + 10
1   libdispatch.dylib                 0x00007fff8e0ba786 _dispatch_mgr_invoke + 923
2   libdispatch.dylib                 0x00007fff8e0b9316 _dispatch_mgr_thread + 54

Thread 2:: Dispatch queue: com.apple.preferences.writecache
0   libsystem_kernel.dylib           0x00007fff85150386 close + 10
1   com.apple.Foundation             0x00007fff84672439 _NSCloseFileDescriptor + 9
2   com.apple.Foundation             0x00007fff846abf00 -[NSConcreteFileHandle closeFile] + 55
3   com.apple.frameworks.preferencepanes    0x00007fff8d14dc34 __-[NSPrefPanesCenter _writeCache:]_block_invoke_1 + 957
4   libdispatch.dylib                 0x00007fff8e0b8a82 _dispatch_call_block_and_release + 18
5   libdispatch.dylib                 0x00007fff8e0ba2d2 _dispatch_queue_drain + 264
6   libdispatch.dylib                 0x00007fff8e0ba12e _dispatch_queue_invoke + 54
7   libdispatch.dylib                 0x00007fff8e0b9928 _dispatch_worker_thread2 + 198
8   libsystem_c.dylib                 0x00007fff8c1b83da _pthread_wqthread + 316
9   libsystem_c.dylib                 0x00007fff8c1b9b85 start_wqthread + 13

Thread 0 crashed with X86 Thread State (64-bit):
  rax: 0x00007ffe5f9c0ee4  rbx: 0x0000000400368701  rcx: 0x0000000000000001  rdx: 0x0000000000000004
  rdi: 0x00007fff626c0ee4  rsi: 0x0000000102d00000  rbp: 0x00007fff626c0ea0  rsp: 0x00007fff626c0ea0
   r8: 0x0000000000000019   r9: 0x0000000000000026  r10: 0x00007fccb062a5d0  r11: 0x00007fff626c0ee4
  r12: 0x00007fff74eabdb0  r13: 0x0000000400497cc0  r14: 0x000000000000bc86  r15: 0x0000000000000300
  rip: 0x00007fff8c18fcdc  rfl: 0x0000000000010202  cr2: 0x0000000102d00000
Logical CPU: 1



External Modification Summary:
  Calls made by other processes targeting this process:
    task_for_pid: 4
    thread_create: 0
    thread_set_state: 0
  Calls made by this process:
    task_for_pid: 0
    thread_create: 0
    thread_set_state: 0
  Calls made by all processes on this machine:
    task_for_pid: 955
    thread_create: 0
    thread_set_state: 0

VM Region Summary:
ReadOnly portion of Libraries: Total=149.4M resident=111.4M(75%) swapped_out_or_unallocated=38.0M(25%)
Writable regions: Total=16.1G written=119.8M(1%) resident=127.5M(1%) swapped_out=0K(0%) unallocated=16.0G(99%)

REGION TYPE                      VIRTUAL
===========                      =======
CG backing stores                  2180K
CG image                              8K
CG raster data                       28K
CG shared images                   3408K
CoreImage                            16K
CoreServices                       1716K
MALLOC                            472.8M
MALLOC (reserved)                  15.6G        reserved VM address space (unallocated)
MALLOC guard page                    64K
Memory tag=240                        4K
Memory tag=242                       12K
Memory tag=251                       20K
OpenCL                               20K
STACK GUARD                        56.0M
Stack                              9232K
VM_ALLOCATE                         152K
__CI_BITMAP                          80K
__DATA                             13.1M
__IMAGE                             528K
__LINKEDIT                         49.1M
__TEXT                            100.3M
__UNICODE                           544K
mapped file                        56.6M
shared memory                       312K
===========                      =======
TOTAL                              16.4G
TOTAL, minus reserved VM space    765.9M

Model: iMac12,2, BootROM IM121.0047.B1E, 4 processors, Intel Core i5, 3.1 GHz, 4 GB, SMC 1.72f2
Graphics: AMD Radeon HD 6970M, AMD Radeon HD 6970M, PCIe, 1024 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x02FE, 0x45424A3230554638424353302D444A2D4620
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x02FE, 0x45424A3230554638424353302D444A2D4620
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x9A), Atheros 9380: 4.0.67.5-P2P
Bluetooth: Version 4.0.8f17, 2 service, 18 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: ST31000528AS, 1 TB
Serial ATA Device: HL-DT-STDVDRW  GA32N, 4,34 GB
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x850b, 0xfa200000 / 3
USB Device: hub_device, 0x0424  (SMSC), 0x2514, 0xfa100000 / 2
USB Device: BRCM2046 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0xfa111000 / 5
USB Device: hub_device, 0x0424  (SMSC), 0x2514, 0xfd100000 / 2
USB Device: USB to Serial-ATA bridge, 0x1bcf  (Sunplus Innovation Technology Inc.), 0x0c31, 0xfd130000 / 5
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfd110000 / 4
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 3

kennt von euch jemand dieses Problem, wie kann man es beheben?
Kann ich das OS irgendwie neu installieren ohne meine Daten auf der Festplatte zu verlieren?
Vorallem in der Iphoto Mediathek habe ich ca 86 GB Fotos welche nicht verloren gehen dürfen

 

[raven]

@Mooney : Du hast noch zeit deinen beitrag zu überarbeiten. Bitte packe das ganze zwischen die Code Tags. Oder melden den Beitag und bitte einen Moderator darum,.

Hast du irgend etwas aus der Liste installiert http://www.apfeltalk.de/community/threads/warnung-vor-cleanup-tools-antvirenprogrammen-co.435167/

 

[Mooney]

Hi hab den Code mal eingefügt. Danke der Info.

Habe Avast Installiert hatte bisher damit keine Probleme. Ach ja, ich dachte erst es könnte von Google Drive App kommen. Weil das Problem auftrat nachdem ich das Tool installiert hatte. Ich hab es dann wieder deinstalliert jedoch noch keine Verbesserung erkennbar

 

[ImpCaligula]

Tja dummerweise gibt es inzwischen gefühlte 1000 Themen zu Avast und Mac und massiven Problemen...
site:apfeltalk.de avast

 

[raven]

@Mooney : Was du noch machen kannst. Lade dir EtreCheck runter und poste das Ergebnis auch wieder mit den Code-Tags. Möglicherweise kann man sehen, was deinen iMac ausbremst.

 

[Mooney]

So da bin ich wieder ich habe nun den Check durchlaufen lassen.

Weiterhin habe ich probiert Avast zu deinstallieren, sobald ich in Avast in das Einstellungsmenü geh. Stürzt die Systemeinstellungen wieder ab, mit der gleichen Fehlermeldung wie oben erwähnt.

EtreCheck version: 1.9.12 (48)
Report generated 18. Juni 2014 21:38:36 MESZ

Hardware Information:
    iMac (27-inch, Mid 2011) (Verified)
    iMac - model: iMac12,2
    1 3.1 GHz Intel Core i5 CPU: 4 cores
    4 GB RAM

Video Information:
    AMD Radeon HD 6970M - VRAM: 1024 MB
        iMac 2560 x 1440

System Software:
    Mac OS X 10.7.5 (11G63) - Uptime: 0 days 0:24:13

Disk Information:
    ST31000528AS disk0 : (1 TB)
        disk0s1 (disk0s1) <not mounted>: 209,7 MB
        Macintosh HD (disk0s2) / [Startup]: 999,35 GB (680,47 GB free)
        Recovery HD (disk0s3) <not mounted>: 650 MB

    HL-DT-STDVDRW  GA32N disk1 : (4,34 GB)

USB Information:
    Apple Inc. FaceTime HD Camera (Built-in)
    Apple Inc. BRCM2046 Hub
        Apple Inc. Bluetooth USB Host Controller
    Apple Internal Memory Card Reader
    Apple Computer, Inc. IR Receiver

Thunderbolt Information:
    Apple, Inc. iMac

Kernel Extensions:
    [loaded]    at.obdev.nke.LittleSnitch (3876 - SDK 10.8) Support
    [loaded]    com.avast.AvastFileShield (2.1.0 - SDK 10.9) Support
    [loaded]    com.avast.PacketForwarder (1.4 - SDK 10.9) Support
    [not loaded]    com.devguru.driver.SamsungACMControl (1.4.20 - SDK 10.6) Support
    [not loaded]    com.devguru.driver.SamsungACMData (1.4.20 - SDK 10.6) Support
    [not loaded]    com.devguru.driver.SamsungComposite (1.4.20 - SDK 10.6) Support
    [not loaded]    com.devguru.driver.SamsungMTP (1.4.20 - SDK 10.5) Support
    [not loaded]    com.devguru.driver.SamsungSerial (1.4.20 - SDK 10.6) Support

Problem System Launch Agents:
    [failed]    com.apple.TMLaunchAgent.plist

Launch Daemons:
    [running]    at.obdev.littlesnitchd.plist Support
    [loaded]    com.adobe.fpsaud.plist Support
    [loaded]    com.avast.init.plist Support
    [loaded]    com.avast.uninstall.plist Support
    [loaded]    com.google.keystone.daemon.plist Support
    [loaded]    com.microsoft.office.licensing.helper.plist Support
    [loaded]    org.macosforge.xquartz.privileged_startx.plist Support

Launch Agents:
    [running]    at.obdev.LittleSnitchUIAgent.plist Support
    [loaded]    com.avast.userinit.plist Support
    [loaded]    com.google.keystone.agent.plist Support
    [loaded]    org.macosforge.xquartz.startx.plist Support

User Launch Agents:
    [loaded]    com.adobe.ARM.[...].plist Support
    [loaded]    com.avast.home.userinit.plist Support
    [loaded]    com.valvesoftware.steamclean.plist Support

User Login Items:
    iTunesHelper
    Steam
    Android File Transfer Agent
    Google Drive
    fuspredownloader

Internet Plug-ins:
    FlashPlayer-10.6: Version: 14.0.0.125 - SDK 10.6 Support
    QuickTime Plugin: Version: 7.7.1
    AdobePDFViewerNPAPI: Version: 11.0.07 - SDK 10.6 Support
    Flash Player: Version: 14.0.0.125 - SDK 10.6 Support
    AdobePDFViewer: Version: 11.0.07 - SDK 10.6 Support
    SharePointBrowserPlugin: Version: 14.0.0 Support
    JavaAppletPlugin: Version: 14.3.0 - SDK 10.7 Check version

Safari Extensions:
    avast! Online Security: Version: 8
    FastestTube: Version: 2.2.1.14

Audio Plug-ins:
    iSightAudio: Version: 7.7.1 - SDK 10.7

iTunes Plug-ins:
    Quartz Composer Visualizer: Version: 1.3 - SDK 10.7

User Internet Plug-ins:
    Picasa: Version: 1.0 Support

3rd Party Preference Panes:
    avast! Preferences  Support
    Flash Player  Support
    FUSE for OS X (OSXFUSE)  Support
    MacFUSE  Support
    Tuxera NTFS  Support

Time Machine:
    Time Machine not configured!

Top Processes by CPU:
         3%    WindowServer
         2%    Little Snitch Network Monitor
         1%    Safari
         1%    steam
         0%    fontd

Top Processes by Memory:
    348 MB    WebProcess
    225 MB    Safari
    176 MB    steam
    68 MB    WindowServer
    45 MB    mds

Virtual Memory Information:
    590 MB    Free RAM
    1.44 GB    Active RAM
    1.34 GB    Inactive RAM
    658 MB    Wired RAM
    1.24 GB    Page-ins
    0 B    Page-outs

 

[u0679]

Von Avast müsste es einen De-Installer geben, ggf. ist der bei der Installationsroutine mit bei. Versuche mal, Dir das Paket erneut herunterzuladen. Dann den De-Installer nutzen. Vielleicht klappt es auf dem Weg, Avast los zu werden.

 

[Farafan]

Es gibt einen De-Installer. Versuch den zunächst einmal durchlaufen zu lassen und zeig uns dann das Ergebnis.